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I'll follow your suggestion but at the moment I'm not yet allowed to post in service manual section

Do you know where can I find this procedure from Service Manual?

I've noticed that in the setting.ini file the field "BOOTFILE" is empty

I'm launching from file explorer

Good idea, now I will post the message there

I'm not expert in this firmware structure but from all the attemps I tried to do it seems to me that this unfound bootloader file could be on the machine's ROM...

Yes with the same error

This is also possible but from the pdf guide it seems to be a normal firmware update

From the attached pdf manual installation directory can be on c root

What do you mean with SM?

1) Extracting files to c:\v1.72

2) Downloaded from: Aficio SP C220S/C221SF Downloads | Ricoh Global

and from: SP C220S/C221SF download page

3.1) launched self extracting downloaded file...

Hi Phil, thanks for suggestion.
Already tried to re-download and not to self-extract but open with winrar but the original file from Ricoh is not corrupted and does't lokk to miss something....

Hi, I'm trying to update firmware to v. 1.72 but I always get this message: "Can't open Bootloader file. Please check Bootloader file."

I have tried USB and Ethernet connection with the same...