Hi all,
If it's any consolation, on one site alone there was close to 10 damaged drums as a result of the contaminated toner. This pattern was observed around April-May of this year with various...
Type: Posts; User: fugglefeet
Hi all,
If it's any consolation, on one site alone there was close to 10 damaged drums as a result of the contaminated toner. This pattern was observed around April-May of this year with various...
Hi all,
Regrettably I had to walk down this road and encountered this with one of our customers. We have had several others also reporting the same problem with drums being damaged from the toner....
Hi MNTECH,
Here are a few suggestions that hopefully will help.
1.) Has the machine got Tag 50 installed (604K84600)?
2.) Has the machine got the Duplex Pulley with Bearings Innovators Kit...
Hi all,
The sad news is that the GSN and PWS software was all written around IE. With the support for IE stopping in the foreseeable/near future, the development team have got a monumental task...
Hi yDaff,
From the description given, the machine is equipped with a CMYK Adaptive Kit. Reinstall the kit into the machine, toggle the upper power switch to power down the machine. Once the...
Hi zara,
Check the Cyan drum drive for failure. Check that the Xero/Dev drawer is latched correctly. Go into Service Rep mode - Component Control and execute chain-link 042-011 to see if the drum...
Hi all,
It looks like xcopytech is right. Thanks for nudging me in the right direction.
The attached PDF confirms what is being experienced.
fugglefeet
Hi IGEN93,
Have a look at 2 possible locations for media stuck in the machine or defective sensors/connectors. Two Eureka Tips point to a jam in the MSI pre-registration sensor and a fuser exit...
Hi jtamez,
I had a look for any Eureka Tips and found none. The Edoc suggests replacing the parts in the following order:-
CIS sensor
CIS DC/DC Convert PWB
I/P DUP PWB
The other option is...
Hi azehnali,
Great to hear it wasn't a mysterious fault with no end in sight. Had way too many of those recently.
fugglefeet
Hi azehnali,
The quick and dirty is to mark the suspected PWB and swap its position with the adjacent unit. If the fault code stays the same, start looking at parts driven by it. If the fault code...
Hi fatfingers73,
It's evident that the Fiery and machine network settings have been changed for the customer to use the native scan to folder features and not the Fiery Remote Scan. The machine...
Hi MNTECH,
If you suspect the upper heat roller bearings in the fuser belt unit should be spinning better, best is then to take them out and there are two options to remedy the sluggishness:-
...
Hi all,
Are there any engineers here trained on the above?
Thanks.
fugglefeet
Hi,
If you turn the main motor that drives the fuser belt assembly, the belt won't necessarily turn if the right half of the fuser unit is opened. On the right half of the fuser unit is the...
Hi,
Check for a sensor that is actuated (flag sensor) that isn't returned to home position.
Hope this helps.
fugglefeet
Hi,
Does the black image feel gritty? If it does, check for bias on the mag roller on the developer tank. Otherwise the quickest way to check is to use another tank to confirm it isn't the tank....
Hi,
If the fuser belt isn't moving and there is a 10-310 FC, what is the condition of the drive gear located on the back of the fuser belt assembly? Also what is the condition of the fuser drive...
Hi,
A colleague of mine had the same problem and it resulted in the board receiving the signal from the belt edge sensor having to be replaced. Check if the sensor on the upper cooling belt is...
Hi all,
Is the white connector on the back of the 2nd BTR plugged in? Is there a toner buildup at this connector? Arcing at this connector or a disconnected connector will result in faded image...
Hi all,
Here are a few attachments that will help with the Tag 19 vented developer housings specific for the Versant 80.
fugglefeet
I was making my way through high school in the 80's and there were some good songs that came out.
https://www.youtube.com/watch?v=eOUtsybozjg
https://www.youtube.com/watch?v=7vdOgObQvz8
...
Hi Detonation,
That is a sad reality with the DC250 family regarding developer material. It was prone to being replaced prematurely due to coverage reasons. I personally think the figures stated...
Give the following a try:
Make sure the machine is powered off.
Press and Hold the Energy Saver Button as you Power-On the machine.
Once the machine is in Software Download Mode, release the...
As per the Edoc for the DC 250 family, the HFSI table indicates the following:-
Counter || HFSI Name || Threshold || Replace following
954-830 Developer (Y) 1.5M - Developer Motor on-time...