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Figured this one out finally. One of the cartridge retainer tabs had slight break in it (damn thousandths of an inch). Couldn't see it until pulled the unit completely apart for thorough cleaning. I...

Thanks for the replies. Did 2 different things, not sure which one did it but it's working kind of.
Manually cleared all sc codes, grabbed older toner bottle and added toner to it. I believe the...

Had motor pump error and replaced, now getting toner cartridge empty but SP3102 shows to be at 100%. Tried to force supply toner but execution failed on all the colors not just the black that was...

The fiery and gig card look to be communicating, getting the dreaded "check printer power..." Ricoh manual says to disable the nic card and change the external controller setting, which the unit is...

Thank you. I should have provided that it is the E-42B. I have found the installation manual and followed all the instructions but it still won't allow me to change the bit switches. Nor is it giving...

I installed the gigabit card from the client. The unit recognized it being installed because had to remove so they could use the nic for printing until I can figure it out. At some point had an efi...

Can't get 5193 to 1 for EFI and 5895 to 0 for disable. I've changed them and they keep resorting back. I was told this unit had a Fiery but was removed because client had one already.

Was hoping some one can help me out again. Can't get bit switches 5193 and 5895 to change for EFI communication. It's been a long time since I worked on one of these, what am I missing?

The sad part is I'm not sure how good this tech was. I've already replaced a wire harness and a board because they were to lazy to put a few screws back in and it pinched and cut a wire. Pulled the...

Slimslob, Thank you I did remember some one telling me what the 3 digit code was and I'm in.

That was before my time so I don't know what that code was. Can you help me out?

Client bought from a broker and I'm unable to get in to service mode using Reset-806182-C hold. No admin lock. Even checked to make sure going to User Tools > System Settings > Administrator Tools >...

Yellow lubricant reached end of life, cyan nearing end of life, took preventive measure and replaced all 3 color drum cleaning units.
Reset PM for all 3 units. Magenta fine but cyan and yellow still...

I never thought to check it, won't make that mistake again, and the other couple of techs I spoke to never thought of it either. In fact they made the same comment when I spoke to them after I found...

That's a good question, that's one of the reasons why I never looked at it and figured it was a network connect issue. All I was told is they lost the abilty to use the printer. If some one actually...

I don't know if you were able to fix it but I just found out the bit switch for the controller on the one I was working on reset to 0 instead of 1 for the Fiery.

AGH, hate to admit this but I'm an idiot. After reinstalling software and it didn't work, went in to SP Mode to switch to internal controller and the bit switch had reset to 0 instead of 1 for Fiery...

Thanks for all the great info.
Checked the hard drive today. 15% fragmented and partition drive 28% frsgmented. Which to me makes sense since like I said at one point there was some communication...

Haven't been able to get back to this machine, hoping I can get in on Saturday. I'll give that a try, hopefully install software is on the computer.

Everything is hooked up correctly. No, can't access the Fiery from C5100S control panel. The thing that keeps haunting me is there was a point I could ping back and forth between the two and even see...

If you figure this out please let me know, sounds exactly like my issue just different equipment.

I keep thinking it's something simple, like one incorrect setting that I'm missing. And your advice is exactly what I was thinking, try again in the morning. I appreciate all the help.

I've tried everything you suggested with no luck. I've been on the phone with some other techs besides your advice and lots of ideas but nothing concrete. I'll remove the back tomorrow to see if...

They happen to have a different printer going to a port in the wall so I'm attempting borrowing that cable and port. I've unplugged everything and waiting for a few to plug back in.

That was my original hope that a simple mistake was made and it would be an easy fix. But since at one point there was some connection between the two and there isn't any now makes me think there's...