The toner bottle does rotate. Next time I'm there I will check the DV unit drive gears. Thanks for the suggestion. Hopefully out crack sales team can just get this device replaced with a newer POS...
Type: Posts; User: SCcopyguy
The toner bottle does rotate. Next time I'm there I will check the DV unit drive gears. Thanks for the suggestion. Hopefully out crack sales team can just get this device replaced with a newer POS...
The dev roller doesn't seem to be contaminated. It picks up developer like it should then as it rotates further it becomes clean (low on developer), and the last time I was there I made sure to...
Yes all OEM parts and supplies
I mostly lurk and glean on here, but I ran into a head scratcher with this MP 4002, with complaints of light prints. Looking back on the ticket history, we have been there for the same issue and...
Problem solved with new tray 1 paper feed unit. Having her switch the print job to tray 2 was the simple thing i didn't think of! thanks for the suggestions!!
lol I tried having her scale it down but it turns out she was already doing that! Trouble is that any smaller some of the text is almost too small to read. There’s way too much on these tables that...
One of my customers has a B402SC with a little over 1M clicks. Runs fine but the image shifts ever so slightly (+/- 3mm) toward the trailing edge every 2-3 pages. For normal printing that would be...