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I took everything apart from the back, and I'm trying to pull out the transfer belt drive, but no movement,yes they ste engaged

Cant pull out process unit,drums and itb....any solution

I have same jam J 7229 today, on km 950 with FS-532 finisher. I see that paper hit the black plastic on exit. To solve problem on quickly i cut that plastic. I will put new plastic but it works...