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  1. Re: Xerox Versalink C500 Color printer ... can't print internal report or send a pr

    Check the linked manual - Image Quality RAP, IQ 10 - Vertical Deletions.
  2. Re: Xerox Versalink C500 Color printer ... can't print internal report or send a pr

    I've never had one with a bad LED printhead, so I can't say. Shouldn't be any harder than working on any other box of gears.

    Laserpros has the the launch release of the PDF service manual up for...
  3. Re: Xerox Versalink C500 Color printer ... can't print internal report or send a pr

    All four printheads are the same, so go ahead and swap.
  4. Re: Xerox Versalink C500 Color printer ... can't print internal report or send a pr

    Yep, I was thinking Phaser engine. Sorry about that. But yeah, bad LED is a real possibility. I've only had one customer willing to throw money at a C500, so you may well be correct about your guy...
  5. Re: HP E87640 Color Laser jet Error code 63.00.2a

    HP Service Manuals are always vague on error codes - they are all detailed in each model/series specific CPMD document. See below



    63.00.2A: The magenta H Sync signal of the laser/scanner is...
  6. Re: Xerox Versalink C500 Color printer ... can't print internal report or send a pr

    If there is toner out, it will dead stop. No print. Internal or from a PC.

    Your void is quite possibly toner on the ROS lens.
  7. Re: Xerox WC7545 barber pole effect all (4) colors

    Sudden, catastrophic depletion of carrier in all four developers at the same time reeks of a high voltage issue.
  8. Re: workcentre 7545 not pulling from tray 1, giving message that tray 2 cannot be use

    Check the lift gear on the back of the cassette. They break all the time.

    Check the one way clutch on the nudger and feed roller on the feedhead. Those go south a lot, too.
  9. Re: Xerox WC7545 barber pole effect all (4) colors

    Second the HVPS check. After that, if your housings are low mileage you might just be able to replace the material.
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    Re: Xerox B405 no access to Admin mode

    Turn off remote services.
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    Re: Xerox C8070 Jamming

    How do your TA Roller and TA motor look?
  12. Thread: Fax forwarding

    by Murv
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    515

    [Misc] Re: Fax forwarding

    Agreed. Fax to SMB isn't available on the Versalinks. Need an Altalink to do that.
  13. Thread: xeroc c 405

    by Murv
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    507

    [Misc] Re: xeroc c 405

    Xerox password reset tool and reset.pjl available from GSN.

    Or, NVM init.
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    [Error Code] Re: 13.d3.A2 on M506DN

    Paper Width. Flags to right and left of reg chute. Optical sensor beneath.
  15. Thread: B400 blue sceen

    by Murv
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    957

    Re: B400 blue sceen

    Fuji-Xerox. Ain't gonna happen.

    I've not found a way around it yet. If I do, I'll be sure to post here. We just use them as parts machines.
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    Re: C8130 Pink Lines (Trailing Edge)

    Okay, downloaded the PDF and I can see them now. Very weird. Seem too defined for a dev housing, but the L/R shift is too broad to point at a belt. I would have probably gone with a LPH as well....
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    Re: Phaser 7800 dirty gray in prints

    Have you checked the fuser? Lifecount is to the low side. Sleeve could be going south.

    54824
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    Re: Future of copy repair

    Depends on your company. I used to work for a mom and pop, but mom and pop retired and sold us to a bigger outfit. Bigger outfit has a lot of contracts with big nationwide companies, so there are...
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    Re: HPM477 what is this

    That's an engine test page. Triggered by opening and closing the front door 4 times in rapid succession. Either you've got a firmware issue, a truly weird door switch, a DC Controller issue, or a...
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    Re: C8130 Pink Lines (Trailing Edge)

    I can't see the lines on your samples, but that said, have you checked the transfer belt and transfer belt cleaner?
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    Re: HP P4515 printing blank pages.

    Check the laser shutter.
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    Re: Future of copy repair

    The company I work for has Care AR licenses. You don't have to have a VR headset to do it. I can Care AR another tech and give them support from my phone or my laptop, and I can see through their...
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    [Misc] Re: M608 Stuck on Initializing

    Weird. I'll be interested to hear if it goes south again.

    Thanks for including us in this odd journey. Sorry I couldn't have been more help.
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    [Misc] Re: M608 Stuck on Initializing

    Yeah, chalk that up to me having a "duh" moment. Sorry about that. But yeah, if you formatted it and rolled back, very weird. I'll hit up some of our other techs on teams today and see if anyone else...
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    [Misc] Re: M608 Stuck on Initializing

    Probably a stupid question, and I see where you said you replaced the formatter with eMMc, but did you pre-boot, secure erase, reload a previous version (like 4.11.xx) of firmware, and do a cold...
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