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Hi,

I've been looking at an Epson WF21000, which initially had an Error of 000501 (Cap error). This was just a difficult paper jam, which the user ignored for
a while. The paper was saturated in...

Thanks for the replies.

I should have been a bit more specific. I have a DV8305 with the usual mag roller skin fault, causing banding on one edge of the paper.
I was looking at removing the mag...

Just wondering if anyone would know of any differences between a DV8305k and a DV8305c, apart from the obivous colour difference?
Can I use a cyan in the black area for instance?

Hi,

thanks for the messages.
We gave up on the IB 51 and just used a wifi powerline plugin instead.
Far simpilar.

Hi,

A client has asked for a paginating button on a TA3252ci.

They are a legal office, so I suppose they would need it more.

Thanks

Connectd an IB-51 wireless card to a TA3252ci. It works as a printer but will not email.
I have switched to use "Optional Wireless card" but still will not work.

When testing an email, I get...

Have one which had damaged network port. Pins were bent everywhere.

Tried fixing the port. Straightening the pins etc.

Machine booted up, but as soon as I installed the network cable,...

Thank you all for your advice.

It was the ieee802 that had been activated, thus stopping the wired network from use. Why it was and who did this I don't know. I never thought that this would be...

Customer has an old MPC3003 that was working fine untill they moved it to clean the office up. Re-connected it to the power and network and now the copier works fine as a copier
but will not print...

Hello,

Just received back in stock a RICOH MPC3504 EX from a liquidation customer.
The copier works fine but we aren't able to gain access into the WIM through Administration or Supervisor.

On...

I had this fault about a month ago. Cleaned cltches and sensors, and all was working fine but it has now reappeared.
This time no matter what I do it's not working.

I have the error :313-283 in...

I've noticed when looking through scanner settings in the browser ( general/initial settings etc...)
at the top it says:

[Note] SSL communication is currently unavailable. The following items...

Thanks for your reply.
I've set the site certificate with the Equifax from IE like you suggested, and no still says Authentication failed.

Checking the print out it says: SSL Negotiation failed....

Hi,

Yes, on both.

We have configured it on a Kyocera and it works properly.

As I said the only difference we can see is that the Kyocera has a function that can use STARTTLS instead of ...

Tried 587 with SSL on and off. Still says failed.

Still Having issue's here. Still not working properly.

What we have found out after programming a Kyocera MFD, the Kyocera worked, is that the Kyocera offers SSL/TLS & STARTTLS.
Selecting...

Thanks for all your replies.

Turns out it was the router. Ports were blocked.

Thanks for all your replies.

Turns out it was the router. Ports were blocked.

Thanks for the replies.

Server is SMTP.gmail.com
Port is set to 465
Use Secure Connection (SSL) is On.

But still doesn't go.

I've also now tried the smtp-relay.gmail.com...

Hello,
I 've been trying to set an MPC2504 up for Gmail scanning.
Put the usual in:
Gateway OK
DNS OK
Says that it has successfully connected to the server
Smtp.gmail.com
User name/Password...

Thank you for your reply.
I'll give it a go and let you know.

Hello,

I need to print an Event Log.

I've looked at the manual and it says:

3. Turn printer power on. Make sure the printer is ready.
4. Send the following PRESCRIBE command sequence from...

I'm looking for the same solution.

We have plenty of Kyocera TA3501i and TA3500i's out there, and one customer has asked for us to look after their UTAX CD1435.

Did you ever work out if there...

I know what you mean about Auto notification, and that is working fine, however, it doesn't give me readings. I have entered an email address into the machine for it to recognise the request for...

Hello, I'm trying to set up a Ricoh colour MPC for the on demand email notification. I've entered the data (Email address, Subject, Message),
but I'm still not receiving anything from the copier.
...