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Type: Posts; User: anothertech

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    Re: SC569-02 Pro 8300

    Got this from Goose Guide, might be worth a try.

    Issue: SC569-02 (Pressure Roller Lift Error: Contact Failure)
    Resolution:

    Format the HDD
    Reload the paper catalog
    Set back all paper trays...
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    [Misc] Re: im-c3000 firmware

    Why are you not turning on auto update? Turn it on, I should be all updated by Monday.
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    [Misc] Re: im-c3000 firmware

    Just set SP5886-111 to a 1

    Then it will update itself automatically.
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    [Jamming] Re: J080 Ricoh Pro C9210

    There are multiple hits on goose guide for that code, have you looked at those?
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    [Jamming] Re: SR3250 Internal Finisher Late Jam

    I had a problem like that. Try running out of a different paper cassette. Turned out in my case, the cassette guides were off to either the front of rear a little. That caused the side to side...
  6. Re: So I messed up... What are my options? MP C3002

    Yes, just put all those values back in and reboot. Probably should run auto calibration under maintenance after that.
  7. Re: So I messed up... What are my options? MP C3002

    Is there a data sheet under the instructions sheet on the inside of the front door?
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    [Error Code] Re: Firmware load error e225

    Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.
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    [Dead] Re: Print not properly done.

    You're going to have to do better than that.
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    Re: Compressed Air

    I like the idea. Only $20 US on Amazon.
  11. Re: Scan to Folder with Ricoh Mp C3004 on iMac

    That machine has an auto firmware update feature. Have the tech enable it the next time they're there. Then it will stay up to date and head off any more problems like this.
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    Re: Production MFP's

    1+ I can't stress this enough. On production, you can't let parts go till failure. You must do proper PM's and constantly be on the lookout for what you think the next service call will be and fix...
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    Re: Ricoh IMC6000

    The IM C6000 is nothing like the 6503. Totally different machine. The only similarity is that the both say Ricoh.
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    Poll: Re: How Long Servicing Office Equipment

    I tell everyone that will listen, get out now. Go get a job that has a pension.
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    [Misc] Re: Ricoh fd3010 folding unit

    Why would you order the one that doesn't fit?
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    Re: Problem ricoh mp402 in print. Urgent.

    Yep, dirty LED array. Ricoh put a nice cleaning brush on the IM350 model just for this problem.
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    Re: machine status message on IM2500

    Try 5870-003, 5870-001, 5816-209, then reboot.
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    Re: SC 663 IM 9000

    A tech told me the knowledge base says to replace the RYB PCB24.
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    Re: Cyan Toner Not Detected By Ricoh 7100

    Wow, great idea. The original plastic piece is time consuming to replace and I've done a lot of them.

    The key to keeping them from getting broken is customer training. Do not turn the toner bottle...
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    Re: MP C4503 sc324-05

    Mike, the guy had already tried the drum/dev units (PCDU's). Then he swapped the drive unit in the back of the machine, that got them running.
  21. [Error Code] Re: Ricoh Pro C9200 Printer. SC530-47, SC530-48, SC530-49, Fan Error codes???

    It's the same with any company. If you don't pay your bill, they're not going to continue to provide service.
  22. [Error Code] Re: Ricoh Pro C9200 Printer. SC530-47, SC530-48, SC530-49, Fan Error codes???

    Do you have a case open with Ricoh Xpress support?
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    Re: IM C6000 scan issue

    What have you done so far? Clean the optics and clean the laser slit glass. If still a problem, copy single color to narrow down problem.
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    Re: sc530-14 on 8200

    61444

    On this diagram, I believe the two fans to switch are number 17 and 18.

    Or it might be number 14.

    Hint: It's probably one of the fans you disconnected to replace the toner outlet sub...
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    Re: sc530-14 on 8200

    I can't find any hits on it in goose guide or the knowledge base. I guess you're going to have to break out the point to point and check the signal coming from the board. If good signal from the...
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