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Type: Posts; User: epeterson

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  1. Re: * Asterisk button logout Sharp Models with the 10 key pad (MX-C301W, MXM453N, etc

    This has been fixed. It will take the user some extra steps to send a fax on these machines.

    Create an address book entry of *9, we called ours "Outside Line"
    User logs into machine via Papercut...
  2. * Asterisk button logout Sharp Models with the 10 key pad (MX-C301W, MXM453N, etc...)

    With Papercut enabled on the machine and the customer needing to dial "*9" to get an outside line while faxing.

    Is there any way in service modes or the WebPage to make that "*" button not a...
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    [Misc] HP Internet Fax to send to eGoldFax

    Hello all, I am trying to set up Internet Fax on a new HP E62565. I have configured the email SMTP server and that is successful at sending emails within and outside the organization. I go to the...
  4. Konica C654e adn ScanStation scanning with TWAIN driver

    I have to identical C654e Konicas. I have verified every setting possible between the two C654e (latest firmware, webpage settings, service mode settings) to verify they are set the same. I have 2...
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    Re: Ricoh Options Available

    We used to order parts to build them for customers that wanted a fax option after the fact. If I remember right, there are about 7 to 8 different parts to order.
  6. Samsung - User codes and keyboard - and home screen settings

    I am not a Samsung guru by any means and I am trying to figure out these two things on a Samsung K7400LX:

    1. Customer utilizes user codes for tracking and billing back. I have the machine set up...
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    Format HDD on C352

    I am in need of instructions on how to format the HDD or better yet...return the machine to Factory defaults so it can be returned to the lease company on a Konica C352. Can anyone out there give me...
  8. [WANTED] Ricoh Postscript3 Unit Type 1350

    Thanks

    Eric
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    Re: Ricoh Options Available

    Do you have a Ricoh Postscript3 Unit Type 1350?
  10. Re: Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    I finally gave up...I just couldn't stand to see that CE-00 error come up in the screen again :mad:. I told her I confirgured a gmail account for her...set the machine up to scan to smtp.gmail.com. ...
  11. Re: Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    Everything on that Tech bulletin has been successful. Can ping both directions. The WIFI router is the same router with no changes...the only thing changed in this environment is the new computer.
  12. Re: Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    Thanks...found it and port 445 is active. Still can't get the Sharp to scan to this computer. IT has to be something in the computer blocking the communication from the Sharp. I jsut can't find...
  13. Re: Sharp Error 80-0000 scan to network folder or sharpdesk

    Any fix on this? I am having the same problem on a windows 8.1 computer with a MX-C311. I have done everything I can think of to make this work and get the dreaded CE-00 (NG800000) error.
  14. Re: Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    All the things you mentioned were done...and have been checked I think at least 100 times :) SMB 1.0 is checked in windows features. One thing I noticed after I posted this. When I go to the run...
  15. Re: Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    Just scan to network folder...I don't want to have to install Sharpdesk if I don't have to. All she wants is PDF's to save to a folder. It worked before she upgraded to Windows 8.1.
  16. Scan to Folder Windows 8.1 CE-00 (NG800000) error MX-C-311

    Hi all,

    I had a customer update their computer to Windows 8.1 (NOT Pro or Enterprise). I cannot get this machine to scan to folder. I have done everything I can think of to remedy this. Updated...
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    Sorry one more question. Does that also reset...

    Sorry one more question. Does that also reset the system to it's factory defaults? wipe out the address book...reset the IP address? Thanks,
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    Awesome...thank you so much!

    Awesome...thank you so much!
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    What are the steps for getting into where I can...

    What are the steps for getting into where I can run that Test command 62-1 procudure. Sorry I am very unfamiliar with the Sharp touch panels. Thanks for your help.
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    Formatting HD On Sharp M355n and M455n

    I have a customer that has seen and heard of all the issues regarding data stored on HD's. They are wanting me to completely wipe off their Hard Drives. They did not purchase the security kit at...
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