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Why not use push scanning SMB?

Outgoing (SMTP) server:mail.gmx.com.
Port (outgoing server): 587.
Outgoing Server requires SSL: No (uncheck)


Email Settings for Gmx.co.uk

Incoming Server - IMAP
Server: imap.gmx.com...

It is important when loading media that you tell the machine what type it is for proper head spacing between the head and paper. Example: If you load a heavy stock but tell the machine that it is...

The Canon IR_ADV C5560i takes the Super G3 FAX Board-AS2 according to the Canon configurator.

Large Format Ink & Paper | Canon Online Store

If you are seeing that message after putting it back on the C700 and switched interface switching back to 3, you likely have corrupt software on the Fiery. You can download the Fiery software to a...

I think without the Fiery you still need a imagePress printer kit-B1 (PS,PCL,UFR) in order to print

Keep in mind, Wireshark is for last resort advanced troubleshooting. I have used it to prove that the problem isn't the copier but the environment. It sees every packet across the network including...

Just do as many installs as you can in different network environments, you will learn a ton over time.

DHCP is fine as long as the customer has IT Support to do a good DHCP reservation for that device. Some companies I have helped have ALL of their devices DHCP but keep a very detailed DHCP...

Wireshark is a very useful tool. Of course you don't want to walk into your customers site and just run it without their knowledge, learning to filter traffic between the IP of the device and the...

Reading this thread reminded me of a geek joke I thought I would share.
47267

You can get true network scanners (ethernet) but they are typically less robust than a USB scanner. Canon DRG series of scanners have bundled software that allows duplex scanning (single pass) and...

You may want to look at Papercut. Many of our customers use it. It will integrate with Quickbooks and has excellent reporting capabilities.

I would attempt the hard drive first as I have seen these fail. Be sure to have the appropriate Fiery patches loaded as well.

Auto Gradation Adjust?

Canon would tell you to replace all the ink tanks, hoses and print head to solve the problem since it is not OEM ink. I have seen what non-OEM ink does, I used to service inkjet printers back in the...

Are you using Genuine Canon ink for the device? If so, you likely need a new printhead.

Is there any chance the 2nd network has wireless? On the C256, you can run both wired and wireless protocols at the same time thus in theory, seeing 2 different networks.

This also depends on what type of media you have in the tray. For example, if you load cover stock in a tray and it is labeled "plain paper" toner will rub off. Check your paper drawer settings under...

From Canon:
With firmware platform V3.7: or higher, Administrators can select a “Wired LAN + Wireless LAN” option to simultaneously connect to two networks.
f you selected Select Wired/Wireless...

You may want to place a call to Canon eSupport for this one. sounds like something is corrupted.

The Canon Gen 3 machines do allow both wired and wireless protocols at the same time. My advice is to upgrade firmware on the Canon. I have installed several of them using both protocols at once and...

On the Canon ir-adv C3500 series, there is no method for using Dept ID to recognize a face or an ID other than up to a 7 digit number to access the device. You can use a 3rd party (PaperCut or...

You may want to consider re-imaging the Fiery. I have seen this several times with a Fiery.