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Yes a bad fuser can cause a repeat / ghost image but it wouldn't be just one color, which in this case is yellow as in samples OP posted.

Thanks, I found it.

Where is the diagnostic / recovery tool on the kon/Min delaer website? I took a quick look at the base & special F/W and didn't see it unless I missed it?

I don't need it now but would like to...

I see you posted drums were replaced but you still have an issue with the yellow drum. Were the drums genuine kon/min?

Very easy to troubleshoot, swap yellow drum with the cyan or magenta and see...

Hi,

Have a customer that's had this C258 for about a year now and they sent me the attached photos saying copier starting printing these strange pages (see attached)

It's intermittent but...

Because Canon is always ranked 1 or 2 in most copier segments. Also I get good feedback from a friend who is service mgr at large Canon dealer. He was also the serv mgr at a Kon/Min Pro-Tech...

UPDATE: Tried the F/W updates per bulletin but didn't work. Exported all data, Installed a used 320gb hdd (from C224e), Did logical format , Imported data, all good now!

Also updated base FW to...

Agree that Kon/Min has lost a lot of confidence with end users & dealers. Starting with the toner & machine shortage, then their new footprint "i" series which have a lot of issues.

I have been...

No big deal that a few days was lost. Even though it helps many people on a daily basis it's not life or death.

Thanks for taking the time to keep this site going.

Hi and welcome.

Sorry but it's hard to understand what you posted? "it gets stuck in my fingers of the cylinder"? "sheet reaches the cash register"?

I know copiers are expensive but never saw...

Thanks for the reply. I'm hoping the special firmware per bulletin will fix it. If not I will have hdd with me.

Reason I asked if the C224e hdd would work is the C368 has a 250gb and C224e has...

Customer said they get C-D050 code a few times a day and they have to turn off and on and it will work for awhile.

I know this has to do with the HDD. I researched looking at bulletins & knowledge...

I just had the same thing on a Biz 421 (same series). I replaced the toner ring (part # 50GE-3380) & toner conveying drive assy (part # 50GA-3230) As you know this machine is around 20 yrs old and...

Customer sent me the attached picture. Said this is happening a few times a day. The machine has been in this office for several years working fine. Is this just the settings need to be changed? They...

I was going to suggest banner feature with Konica Minolta copiers but see you need 2400mm long. Kon/Min can only feed 457mm to 1200mm through the manual feed tray on side. You have to use folded...

Thanks for the replies. I have the manual and it shows how to remove the film assembly but not to change just the film. I've changed fixing film in many older / smaller canon models & HP printer and...

Have a customer with torn film. Only 60k meter. I see the film is sold separately to replace just the film. Would like to try this as new fixing units are $700+

Has anyone had good results with...

Agree with Gab, repeat image / ghosting is caused by drum or fuser.

Sorry was thinking it was a C287 with transfer belt.

You didn't mention if you changed the transfer belt unless I missed it. Really the only thing left. I recently had one with first page defect and it was transfer belt.
By the way this 7 series was...

No, never had any prison accounts. But I've had plenty of other accounts with stupid end users. Teachers & car salesmen are still top of my list.

That's a tough question with what machine will work in a school! I work on Kon Min but still don't have enough confidence to recommend the "i" series. But have heard the Kon Min B&W production models...

You can find used Fiery's for under $500. But keep in mind to calibrate correctly you will still need a densitometer. If you don't need precise colors the calibration in the Fiery should be good...

Probably restarting with "internal error". Good advice from Synthohol to see what the "hidden" error code is.

Don't have much experience with Fiery's as Synthohol but have found there isn't much difference in print quality. Don't think it's worth $4000+ when adding to a new machine. Plus to setup & calibrate...