We have a customer who we upgraded from a 2 series to a 4 series. They are pissed because of this issue. The want us to take the MFP out.
Type: Posts; User: AGI
We have a customer who we upgraded from a 2 series to a 4 series. They are pissed because of this issue. The want us to take the MFP out.
yes have changed drum pm n developer. work for awhile then comes back. 70k on pm parts
have anyone found the issue with this problem?
Did u ever fix the problem....
Did you install the memory upgrade? If you did, check to make sure it's seated in the slot properly.
Glad it worked out for you...
Happy to help!
There is definitely something on the knowledge base, we had this a while ago on a 500. It's the MCB, it's been a while, but the board that the IC controller chip snaps into.
It was the oddest...
Go into the command center or even on the machine and increase the SMTP Server Timeout
The default is usually set to 10 seconds.
That is absolutely true...
The Fiery controller comes with its own RJ-45 connection! The one on the main body becomes useless once the Fiery is installed.
I haven't done anything with 10.7 yet, so I can't help you with...
Just to be clear, you did say they ARE receiving the emails and still getting the error, right?
The attachments are complete and readable?
I have many of these C450's in the field with the Fiery controller and believe me, if there was a way to do this, I would have! Scanning with the Fiery Controller is no fun!
Since I'm new here,...
Again, on the KM C450, it's one or the other, not both at the same time!
Some of the newer equipment may allow it, this one however does not.
Set the size to "0" in the admin panel and let the email server throttle the size. I just had the same issue with a 520i running on exchange 2010.
What is the email size limitation set to?
The answer is no, it's one or the other!
There is more than likely a bind up in the transfer belt. Try mono color, if that looks ok then take the transfer belt unit out and apart. It's usually a excessive build up of toner.