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I can't get it to upload, or not sure if its too big. If you have login access to mykonicaminolta.com, this should take you directly there....

yes that's the self extracting archive which has all the drivers and utilities for that machine. but you need to login to mykonicaminolta.com to get the latest version. the self help product support...

If you have access to Konica Minolta OneStop to download the firmware, you can get this file there as well. The filename is kmbc3120iprintsw2311300wml.zip. Its an 800mb download.

I've had this happen before. The seal behind the drive gear is worn out/damaged, and developer leaks out. The gears wear out and will eventually strip. You can scavenge a seal from another dev unit...

Couple of questions. Is it a machine with a memory board or without? Easy way to check is by serial number, other way to check is to remove the rear cover, and check. Is it a black and white...

B005 error. FAX board error 5 (No fax board is installed. Mistake in installation, defective HW). I had this on a 4e series once. What ended up fixing it for me was plugging it into the Fax 2 plugs,...

Here is something to try from the KM knowledge base.

Model: bizhub C364eCode: Display freezes at KM Logo, hourglass or Pillars (AKA: Shark Fins, Bars, Columns, Towers) Stuck at...

If you login to PSWC, does it show the correct model? Or is it showing generic? I had a C450i do the same thing with secure print. Print driver showed all the correct options enabled, but secure...

You could try this.

Problem
CE pasword/Service mode locked

Solution
CAUSE:To many failed attempts entering CE password

SOLUTION: Perform a System Restore by following the...

Perhaps there is help for you in this other thread.

https://www.copytechnet.com/forums/konica-minolta/162571-konica-c224-e-cant-access-service-mode.html?highlight=ce+password+reset+forum%3A40

I am unfamiliar with a 246i, however on the c360i series and possibly others, there is a known issue with the CE password change and being unable to access service mode. First you need to do the CE...

You could check the default subject and text are not blank. Also try a different send from address/admin address.

Had a similar issue on a C450i. Could not get secure print to work. First it was because IT installed a B450i driver, but even after installing the correct driver it still didn't work. You need to...

Yes we tried replacing the fan on a few of these pos's but the error came back and ultimately had to replace the CPU board. I wonder if this has something to do with the fan noise reduction? Because...

As the title says, I have had multiple C3350i machines with C-5372 codes. KM has no knowledge of this for this model, however the A3 size I series has a known solution that a firmware update fixes...

You could also try the Vcare connection checker app. You can download it from mykonicaminolta.com if you have access. load it on a laptop, connect it at the customer site, input all the connection...

I had this once on a 951 with FS532/SD. turned out that the fold motor took out the sd control board. Try disabling the SD and see if the message goes away. I ended up replacing the motor and board...

CD011: Hard disk out of specifications mounted.

Service manual says to replace HDD and logical format. Should be at least a 250GB hdd, but more commonly a 320GB is what is installed.

Looks lite the sata firmware is already updated, you can try the recovery firmware GXX-A8, but that code says the HDD is not formatted, so step 1, check all hdd connectors, step 2 in service mode...

Not sure what else to try. I never had any issues other than what I mentioned. Try without the HDD attached, check that the machine type select information is correct, possibly format the SSD. Clear...

This may help. 58168

It should be listed under special firmware.

Roll it back to G00-72, then first load GB0-A9 version up firmware, then proceed with GR7-M0. Make sure to read the GB0-A9 firmware pdf, there are important steps to follow. Warning, the last time i...

The 2.5 HDD is there for user boxes, as well as to store the address book, movie data, ocr font data, voice data, and is required if the machine has a fax, probably also needed for scanning (not sure...

I should also add that I have also had this issue. Found out the hard way that the PC-110/210410 is the correct accessory