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Thanks Everyone.

Great information on the topic

That's exactly the problem we are having. Wasn't so bad when the toner was cheaper.

Currently our manager wants to leave NO toner in the field and rely upon ERDS to notify when customers need it.

Hello All,

I have questions regarding how everyone is managing toner stock for on contract customers in the field.

We are a Canon dealership trying to manage customer toner in the field using...

Good Morning,

Can anyone here provide a P-Print from a Canon iR-ADV c7656 Series I machine please?

I have a device here that has had a D-Con clear performed on it without generating a P-Print...

No, it will not.

Drum and Dev connectors are different.

I would also like a copy of the CDS error codes please. Getting info out of Canon Canada Inc. is like pulling teeth.

Please PM me send info to mmorriss@excelbusiness.ca


Thanks

Hello All,

Hoping someone can help me out. I am looking for a USER MANUAL for Canon LC720i Universal Send Model. (might be called Universal Send Guide)

I need the instructions in the manual on...

Thanks Phil B.

I already have searched for the User Guide I am looking for on Google.Plenty of links to the standard LC700 guide, but not one for the Universal Send Model. Didn't realize there was...

Hello All,

Hoping someone can help me out. I am looking for a USER MANUAL for Canon LC720i Universal Send Model. (might be called Universal Send Guide)

I need the instructions in the manual on...

Hello All,

We have recently installed a Canon iR-ADV c250 at a location and the next day its started randomly displaying the message "Cooling...Please Wait" along bottom of the screen. During the...

Thanks very much for replying to my thread with that info!

We have since brought the device in from the field and wouldn't you know it, it works fine at our site. We are gonna test it a bit longer...

No Problem,

Glad you got it working!

Mark

When you said you re-seated the dustproof shutter drive, did you also remove and inspect all 4 shutters on the 2 laser assemblies? maybe they are not making contact correctly or binding.

What...

Thanks HelpDeskForum, will check firmware although i belive it is up to date.

Thanks Dan7777,

I think if the problem continues we may just go ahead and replace the low voltage supply. Was that...

Could someone with Canon USA e-support access check and see if there are any knowledgebase articles or e-support forum threads on this issue?

Canadian Canon techie here with no e-support access...

I don't think your read the original post....but thanks anyway

Hello All,

I have a Canon iR-ADV c250 intermittently throwing the folowing error code: E808-0001


The service materials indicates the following:

"Zero cross signal detection error
An...

Do you have a Jam code? Is the sheet crumpling or just stopping in the path?

This is most likely a worn out developer coupling on the magenta developer. Remove the magenta drum and developer assembly and inspect the black t-shaped coupling that drives the developer assy. It...

Thanks for the input, Ernesto.

There is not a whole lot of info about this ye but we did find a bulletin from December 21st/2015. Unfortunately none of the info applied to our machines in the...

Hello All,

Is anyone out there experiencing problems loading the GPR54 toner bottle into the new iR1435 copiers. We are having issues loading the bottle on every one of these machines. When you...

Anybody found an answer to this issue? We moved some of our 3025/3035/3045s to outlook.com accounts (virtually the same setup as Gmail) as a work around. This worked for a while but now...

Thanks for the info Sharptech1, but this only works in customer accounts where port 25 is not being blocked by the ISP. We have been moving towards keeping our fleet of machines set at port 587 with...

I am having a similar issue recently (Since Oct 29/30th 2015) where all of our gmail SMTP connected ir3025/3035/3045 series machines fail with #753. Upon trying to send machine immediately indicates...

OK great. I will give both of them a try. Hopefully they work with the latest ufr2 driver for the new c3325.

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