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The test print looks fine. Printed documents are perfectly fine, it's copies that get yellowed. I think we're looking for something in the scanner.

I feel like this is a common enough issue to post about for a fix. I've seen this happen on three machines now and I still have no idea what is doing it. When I make a color copy, anything black in...

I think the best option would be a crossover cable. I'll try that.

I've got a customer running Windows 7 Pro on his laptop at a remote construction site. There was no LAN available to put the plotter (a KIP 3000) onto, so we put in a router and used that in between...

Adjustment 6 seems to have no effect. Attached is a sample (with title block removed for security.) On the right hand side there is a clear image. On the left it begins offsetting pretty...

Hi Mojo,

The User Control system was turned on and no codes were entered in when I had this issue. I was just using the admin account temporarily. The drivers could not autoconfigure because they...

Just as the title says, on 11 x 17 color documents the color gets progressively more offset the further across the page you get. I've come here with this issue before on another machine. I was told...

We installed an MX-4101N today. We ran into a problem with the User Control feature however. Upon turning it on, scanned documents took several minutes to clear the scan queue, whereas they would...

I'll give this a shot this afternoon after I clear a few service calls. I'll update you on the results.

We just got in an MX-4101N with a data security kit installed. My manager would like it removed. I've swapped the ROM from a junk machine with the MX-FR11U ROM in the secured machine to be given a...

I'm not sure but my guess would be no. These are parts taken from other scrap machines. I'll look into getting some of the new ones though, thank you.

This is the second customer I've gotten this error on. With the first, I tried replacing the PTC unit, but the error came back the next day. In order to avoid a U2 error by replacing the PCU PWB, we...

Thank you.

I have one but I didn't think that simulations for options were listed in it. I ran into that situation with the fax unit before.

Spec books for architectural firms and construction companies mostly. I'm not really sure it's necessary, they just asked me to look into it on here.

I have a customer with an MX-4101N with the MX-PNX6B option installed. The punch unit does not center vertically, it is far too high up on the page. Is there a simulation or adjustment that can be...

Thank you! Do you happen to know what the standard amount of SDRAM is? I have 1 GB on each machine, which would lead me to believe that the memory upgrade is not installed on any of them.

Our repro department is looking to decrease the processing times on a few MX-M503N machines. I see that there is a 1 GB RAM upgrade available for that machine. Is there a simulation or something of...

Thats it! Thank you so much!

Hello,

I'm writing on behalf of my service manager who would like to know the website in which we can register a Sharp Copier to utilize the MX-PKX1 Expansion for PostScript 3. We used to have it...

That's what I did, but it only printed a received report. I know for a fact that faxes had been sent however. Do you know what might cause that?

I have scoured the forums here looking for an answer to this and cannot find one.

Is there a way to print out a report of all faxes sent? I found a way to print those received. If someone can...

With documents scanned using the document feeder, the images seem to be shifted down and to the right by a huge degree. I've been using SIM 50-12 to adjust the front/back position, but how can I...

The Transfer Belt rollers are in place and the gears look ok.

That was my first thought too, but I've swapped developer units completely and there isn't a change at all. The same area is blank, down to the millimeter. The brush looks completely and evenly...

I have two MX-C311 machines I'm working on refurbing. I'll be honest, they've been sitting unused in a warehouse for the good portion of a year. When I printed some tests using SIM 64-1, I noticed...