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  1. Thread: P6130-M6535

    by lees
    Replies
    3
    Views
    314

    Re: P6130-M6535

    Attached is a bulletin on this issue. Replace the black drum only with a DK5140A. Make sure to order the A version for the black slot.

    5034450344503445034450344
  2. Replies
    10
    Views
    684

    Re: TASKalfa 406ci empty toner

    I got my 508 fixed. It turned out to be the toner supply assy. The auger in this unit was not turning. This is not a job you want to do in the customers office because the machine has to be almost...
  3. Replies
    10
    Views
    684

    Re: TASKalfa 406ci empty toner

    I am working on a 508ci now that is doing the same thing on yellow and magenta. I have found that the auger that takes the toner from the toner cartridge to the developer unit is not turning. There...
  4. Thread: M3145 C0800

    by lees
    Replies
    3
    Views
    344

    Re: M3145 C0800

    I had the issue with the envelope motor turning all the time on a M3655. This turned out to be an EEPROM. Once that was replaced everything worked fine. Had to go through Kyocera and replace...
  5. Thread: P3060 Jamming

    by lees
    Replies
    22
    Views
    1,617

    Re: P3060 Jamming

    We have seen both of these issues. We have changed many cassette guides over the years on the various models. We have also seen the registration actuator wear and cause intermittent jams. This can...
  6. Re: p6130 cyan toner keeps getting stuck in machine

    I had to replace one to these a while back I think it was on the cyan toner. I was able to pull the #513 away from the metal frame enough to get the old one out by just removing the top cover. I...
  7. Replies
    6
    Views
    458

    Re: M 2040dn making strange noise

    All the noise problems we have seen with these machines has been the fuser or the fuser drive.
  8. Replies
    3
    Views
    831

    Re: M2540 noise after fuser replacement

    We had one of these that we had to replace the fuser drive unit. Instead of the fuser making the noise, it was in the drive unit. To my knowledge the problem never came back.
  9. Replies
    14
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    1,267

    Re: Facetime/ Messenger-Video with Customers

    We have used face time several times with customers to help with different problems. We can even facetime with other techs in the field to help them out. We also have customers send different...
  10. Replies
    16
    Views
    1,486

    Re: M3655idn print/copy hesitation issue

    Make sure the spring is on the feed holder assembly. We have seen this spring missing or out of place and cause this issue. The machine tries to pick up paper but sometimes it has to try several...
  11. Replies
    7
    Views
    956

    Re: Kyocera Mystery Part (TASKalfa 3551ci)

    That is the cover over the wires on the attachment kit for the DF-770. It just snaps over the wires to hide them. It is not necessary for proper function and many of them have fallen off and are...
  12. Thread: Error code: 0150

    by lees
    Replies
    6
    Views
    1,841

    Re: Error code: 0150

    Using generic toner will sometimes cause this issue. Also if the chip on an OEM cartridge is bad, it can cause the issue. Install a new OEM toner cartridge and the issue will probably go away. We...
  13. Thread: Taskalfa 6002i

    by lees
    Replies
    6
    Views
    634

    [Error Code] Re: Taskalfa 6002i

    Use a genuine Kyocera toner cartridge in it. Many generic toners will cause this error. If you are using a genuine cartridge, try another one.
  14. [CQ] Re: TA 4551 Reprint 1st thing in the morning Color & B/W

    Here is another option to try. In the system menu, you can change the fuser temp for each type of paper. Go to system menu>common settings>paper settings>media type settings and select the type...
  15. Re: M3540idn part identification (tray size sensor)

    Here is a part number we have for the FS2100 which is the printer this MFP is based on. It should be the same even though it is a strange number.
    5FSP03090001+01 cassette size switch
  16. Replies
    5
    Views
    1,457

    Re: kyocera P6130/M6535

    Take a look at this QA. 2NR-0049 (I175)
  17. Replies
    13
    Views
    2,404

    Re: web admin kyocera p6035cdn

    Here is something that we have used on some models that has worked several times for us. Menu>User/Job Account. Login using the default Admin Password. Select Login>Local User List>Admin>Password...
  18. [CQ] Re: Kyocera-Mita-cs6002i prints only blank pages after new MK installed

    According to what I see, it takes a MK-6325.
  19. Replies
    2
    Views
    1,514

    [CQ] Re: 2 Epson WF-C20590 different ink consumption

    One thing we have found to increase the ink yields is to change a setting in the driver if they are printing mostly text. This will only affect the print side. It will also show up with light areas...
  20. Replies
    7
    Views
    1,548

    Re: Original size detect

    Check the sensor on the white reference strip of the document processor. You can check it in maintenance mode 31 or 32. I have had the sensor come out of place and I have seen the actuator on the...
  21. Replies
    4
    Views
    779

    Re: 306ci adf dog earing original

    Take a look at bulletin H068. This may help with the issue. We have seen this a few times.
  22. Replies
    3
    Views
    668

    Re: DP-770 on CS2551ci Unresponsive

    I have seen this on a couple of machines where nothing seems to work. There is a sensor that is actuated by the reading guide (the white strip on the DP that sits over the slit glass when the feeder...
  23. Replies
    8
    Views
    1,930

    Re: 5551ci - Error Occurred at Cassette

    I had this same issue on a 8002i that turned out to be the engine board. I was not able to clear the error at all. It always said there was an error in cassette 1. If you left cassette 1 out and...
  24. Replies
    1
    Views
    922

    [Jamming] 8002i with 0360 error and registration jam

    I had two of these machines the other day that had similar issues. One had a constant jam that would not clear. Had the tech go into maintenance mode 31 and found the registration sensor was...
  25. Replies
    7
    Views
    1,035

    [CQ] Re: fs4200 and P3060DN image problem

    Replace the developer clutch.
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