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Type: Posts; User: Debs1964

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  1. Re: firmware upgrade - newer in left column (?)

    A firmware level was pulled after you installed it, it may have been found to have a bug
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    [Misc] Re: Ricoh Model Name Guide

    Intelligent multifunction device
  3. Thread: Ricoh MP2555

    by Debs1964
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    [Error Code] Re: Ricoh MP2555

    I'm afraid I would never post that on an open forum, it's a recipe for disaster if end users get into service mode and start playing
  4. Thread: Ricoh MP2555

    by Debs1964
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    [Error Code] Re: Ricoh MP2555

    Yes
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    Re: change series to Ricoh MP 4055

    Nope, not a clue
  6. Thread: Ricoh MP2555

    by Debs1964
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    [Error Code] Re: Ricoh MP2555

    SP3-701-009 set to 1, then reboot
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    Re: Mpc2003 faint colour pattern

    What is the image on the belt like? This will help determine which process is causing the problem

    You appear to have no yellow on the page at all, could be PCDU, laser or transfer related, is the...
  8. Re: What is the dumbist customer comment/question you've heard?

    I've lost count of the number of customers who seem amazed that there is a power switch
  9. Thread: Venting...

    by Debs1964
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    Re: Venting...

    The pleasure was all mine, and I sincerely hope we get the opportunity to meet again sometime :)
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    Re: sc670_01 SC670_02 ricoh mpc307SPF

    I've had the same fault on a Metis with genuine toner
  11. Thread: Venting...

    by Debs1964
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    Re: Venting...

    Don't forget us friendly copier repair women :o
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    Re: Protect diamonds

    So did some nice gal :cool:
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    [Error Code] Re: SPC 252 sf Memory Overflow Error

    Hi, I've recently come back on, I missed you being around

    Here is the page from the user manual on deleting locked prints
    49083
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    [Error Code] Re: SPC 252 sf Memory Overflow Error

    Is it possible that, whoever used it previously, used locked prints and didn't print or delete them, so the memory is full
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    Re: mpc6004ex as a network device for scans

    I may be completely misunderstanding what you're asking for, but, if you scan using the scanner classic app, select store file, then scan to HDD, the scans will be accessible through the WIM
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    Re: Technical Service and Support (Octopus)

    Octopus does have all the old stuff, I just checked
  17. Re: Ricoh MP C6503 - Card reader works until sleep or reboot

    +1 you beat me to it
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    Re: No options in system settings

    OK, so the answer is really strange.
    The device hadn't been fully unpacked as it's the trial device for a big roll out in a hospital, so it was delivered to IT just for them to set it up to see the...
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    Re: No options in system settings

    If I was on site, working on the device, I think this is what I would be doing, but, as Iím on the remote assist helpdesk at the moment, I just want to find whatís causing this as Iím pretty certain...
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    Re: No options in system settings

    That is still the same, so I donít believe that this is an admin login issue, I did ask the customer to try without logging in as admin, and he saw the same thing.
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    Re: No options in system settings

    I would have thought that you would be able to see the options, even if you couldnít change settings. If admin authentication is turned on and you donít login you can still see all 6 tabs
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    Re: No options in system settings

    I realised after posting, and turning off my laptop for the day that I hadnít added the model, sorry. Itís an IM C3500
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    No options in system settings

    I spoke to a customer today who needs to change the host name before the device goes into the network, so I was trying to talk him through changing it on the panel, this is a new install, and this is...
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    Re: paper - inkjet laser copier

    Anything tastes better than the taste of death :D
  25. Thread: Ricoh sp3025

    by Debs1964
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    Re: Ricoh sp3025

    You could try putting in the user name and password :D

    Do you mean an Aficio 3025, as I don't know of an SP3025, if so, it should be the default user name - admin, and no password
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