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If you do an MMI Clear, all settings that are listed in the “door specs” will go back to factory defaults, so make sure you make note of those settings first, especially if any of them have be...

I would if I still had access to it.

I was cut off when I left Ricoh last year.

And PLEASE let the door hit you in the ass on the way out!!

Thanks for the post, but it may also be useful to post the Product Support Guide.

It's nowhere near as "techy", and is a great quick and dirty start for the answers.

A little off topic, but I think it may be worth mentioning.

Some years back, I had a customer with several hundred MP201s that all needed an update, I think it was for PCL. They were scattered all...

Not necessarily.

He may be accessing the WIM using the customer's intranet, meaning he could get on a remote session with a user's PC, then get to the machine from there; it's something I do all...

That doesn't work so hot if the machine doesn't have Internet access, which is all too common.

I don’t think there is any direct connection.

I only mentioned it because at one time Flash was required, although it was only used to configure the scan profiles.

Both Ricoh GlobalScan and Streamline (which incorporates GlobalScan) used to require Flash Player. The scan profile designer needed it.

About a month ago, I installed a trial copy of Streamline in...

I didn't say I was perfect. Close, but not perfect. :p

I've heard those two words should be officially stricken from the English language.

I totally agree! :)

We're all noobs at one point.

With the machine being older than dirt, I would be highly suspect of any rubber or rubber-like feed roller or shaft, as I'm sure they have all deteriorated to a point where they can't feed reliably....

Debs, Can you run an SMC report, and look at SP7403?

It should show the source of the last error code.

If it was Java related, it would show “SDK”, along with the code.

Worth a look. ;)

A bit more detail on my previous post...my customer had about 400 SP5210s scattered around the country. About 1/3 of them had the issue, maybe less. They were all installed over a 6 month or so...

This will sound weird, but does the machine have a Java card in it? I’m not sure it’s an option for this model.

Even if it’s not being used, it can cause SC899 codes.

I had a bunch of 5210s at...

Hey, Slim, refresh my memory...Didn’t that require the (much misunderstood) file format converter option in the copier?

The file format converter is an actual circuit board, with no external...

That’s really easy and convenient, but only some makes and models support this. I wish more did.

I can say for sure that Ricoh never has.

Gotcha...I forgot about the reduction/enlargement dial. ;)

The PPC-1 was a projection print camera, not an office copier.

The first Canon copier was the NP-L7, introduced in 1972.

It had a “sheet mode” feature, which would make one copy only of...

By “dial”, were you referring to the dial on the cartridge that progressively turned from green to red? There was an “odometer-like” mechanism that progressed the dial by counting drum revolutions.
...

One thing you can’t do is scan to a mapped folder on a workstation.

In other words, if there is a folder on a server that is shared out to a workstation, you have to scan directly to the server,...

The scanner drive assembly was a rats’ nest of solenoids, springs, gears and clutches. They failed frequently. Fortunately, it was all one assembly.

It was fairly complicated to replace, but not...

I remember the Katun test chart to be made of metal, and nearly indestructible. Too bad it wasn’t “lose or leave it behind” proof.

Yes, it was.

I went to the first Canon class (at least in Chicago) for the original PC10 and PC20. The PC10 had no cassette, and was manual feed only. The 25 was released some time later.

The...