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I would suggest you search on YouTube there is plenty of videos on this subject

You have to shut off the IPP port as well or it will install a Microsoft IPP generic driver and the customer usually calls with a paper mismatch. On some machines when you disable the IPP port...

I’m looking for a good source for refurbished HP & Kyocera printers. I have used “The printer Pros” in the past but they are starting to get delayed shipments and aren’t responding to my emails or...

There is a bulletin about bad Hard Drive cables

I’ve looked in the user manual and tried SOP designer and i haven’t found a way to do it do you have an idea of where it may be in the user manual ?

I'm trying to set up 2 separate Icons on the smart panel, 1 would default to scan to email and the other scan to folder.
Is this possible ?

Is the machine blowing toner on the charge unit ?
Maybe the dev unit is blowing toner ?

Yes, it's only on machines with a Smart Panel version 2 and newer.

Yes that's reusable, put it in another machine and tell it it's a new unit.

That's a pretty old machine, probably just a poor connection where the controller plugs in, try re-seating and making sure of good electrical connection

I've had customers call for that a few times and usually a simple reboot fixes it.

Are you still interested ?
We have 2 brand new still in the box.

That void is supposed to be there on the ACC pattern, has anyone not worked on the IM C4500 series ?

If you are a Ricoh dealer why don't you put it on @remote ?

It does not need a firmware upgrade to support this, only if you are doing scan to folder.
You will need to enable SSL over SMTP at the panel of the machine, you can't do it in the webpage on this...

See bulletin 035 for required firmware and settings required to enable AirPrint

I would try a solid state hard drive, they are only about $50.00 now on Amazon

I would install the PCL6

Before you reinstall the print drivers turn off the WSD ports which is in the webpage under network-IPV4, then reinstall print drivers. Probably has WSD ports and or a Ricoh Class Driver installed.

Again try backdating system firmware, we’ve seen this on more than 1 machine.

Try backdating system firmware

When you browse sometimes you have to give it a headstart, try using the server name or IP only and then browse and see if it asks you for a user name/password \\servername\ then hit browse

So you can set "use name as sender" and un-check use default sender which helps, it then says it comes from that person but then in <angle brackets> it says the default gmail account that it...

Is there anyway to have the default sender with scan to email be the person that is sending the email rather than the SMTP Auth email address be included every time, even if you have the Auto specify...

Zeldaman, where did you get that App called "Cesa" I looked on the TSC site and downloaded the apps for both the IMC and the older model and didn't see it contained in there