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Type: Posts; User: tjvincent

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  1. Re: Xerox C60 (need help to config Scan to PC/Folder)

    I would suggest you search on YouTube there is plenty of videos on this subject
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    Re: WSD inactive but still being found on PC

    You have to shut off the IPP port as well or it will install a Microsoft IPP generic driver and the customer usually calls with a paper mismatch. On some machines when you disable the IPP port...
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    [Wanted] Refurbished HP Printers

    Iím looking for a good source for refurbished HP & Kyocera printers. I have used ďThe printer ProsĒ in the past but they are starting to get delayed shipments and arenít responding to my emails or...
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    Re: Ricoh Mp c6004 Sc865-01

    There is a bulletin about bad Hard Drive cables
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    Re: Smart panel version 2 & higher

    Iíve looked in the user manual and tried SOP designer and i havenít found a way to do it do you have an idea of where it may be in the user manual ?
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    Smart panel version 2 & higher

    I'm trying to set up 2 separate Icons on the smart panel, 1 would default to scan to email and the other scan to folder.
    Is this possible ?
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    Re: MP 7503 SC 300

    Is the machine blowing toner on the charge unit ?
    Maybe the dev unit is blowing toner ?
  8. Re: Remote operation panel for Ricoh MP C3002 ?

    Yes, it's only on machines with a Smart Panel version 2 and newer.
  9. Re: c3002 re-use a (almost) new develoment unit

    Yes that's reusable, put it in another machine and tell it it's a new unit.
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    Re: Ricoh Aficio mp c5000

    That's a pretty old machine, probably just a poor connection where the controller plugs in, try re-seating and making sure of good electrical connection
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    Re: Scan to USB question c5503

    I've had customers call for that a few times and usually a simple reboot fixes it.
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    Re: Kyocera TASKalfa 406ci - wanted

    Are you still interested ?
    We have 2 brand new still in the box.
  13. Thread: IM C300

    by tjvincent
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    4,324

    Re: IM C300

    That void is supposed to be there on the ACC pattern, has anyone not worked on the IM C4500 series ?
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    Re: Remote meter reporting

    If you are a Ricoh dealer why don't you put it on @remote ?
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    Re: MP301 SCAN TO EMAIL

    It does not need a firmware upgrade to support this, only if you are doing scan to folder.
    You will need to enable SSL over SMTP at the panel of the machine, you can't do it in the webpage on this...
  16. Re: AirPrint not working on MP C6003 but does on C6502?

    See bulletin 035 for required firmware and settings required to enable AirPrint
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    Re: MPC3504 HDD formatting message

    I would try a solid state hard drive, they are only about $50.00 now on Amazon
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    Re: windows 10 printing issues?

    I would install the PCL6
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    Re: windows 10 printing issues?

    Before you reinstall the print drivers turn off the WSD ports which is in the webpage under network-IPV4, then reinstall print drivers. Probably has WSD ports and or a Ricoh Class Driver installed.
  20. Re: MP C305 - SC899 Will not go away (not connected to network).

    Again try backdating system firmware, weíve seen this on more than 1 machine.
  21. Re: MP C305 - SC899 Will not go away (not connected to network).

    Try backdating system firmware
  22. [Misc] Re: Ricoh mp c3502 smb scanning failure on a VPN tunnel to a server out of state

    When you browse sometimes you have to give it a headstart, try using the server name or IP only and then browse and see if it asks you for a user name/password \\servername\ then hit browse
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    Re: Ricoh scan to email sender name

    So you can set "use name as sender" and un-check use default sender which helps, it then says it comes from that person but then in <angle brackets> it says the default gmail account that it...
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    Ricoh scan to email sender name

    Is there anyway to have the default sender with scan to email be the person that is sending the email rather than the SMTP Auth email address be included every time, even if you have the Auto specify...
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    Re: MP C3504ex HDD fail

    Zeldaman, where did you get that App called "Cesa" I looked on the TSC site and downloaded the apps for both the IMC and the older model and didn't see it contained in there
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