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  1. Replies
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    [Error Code] Re: Versant v80 error 048-318

    That's a Fan #1 fail message. That's the fan at the top of the IFM

    Sent from my LYA-L09 using Tapatalk
  2. [Electrical] Re: Xerox 550 integrated Fiery system software

    Also, the 550 even with the built in server is basically useless without the PS chip. It runs out of memory far too quickly.

    Sent from my LYA-L09 using Tapatalk
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    [Misc] Re: Altalink C8155 fiery password/icon

    I think that's asking for the AltaLink password, which is now the serial of the device on any new machine/FW level.

    Be aware that too many fails and the machine likes to lock out. Try logging...
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    Re: Really faded prints C75

    Likely the white plug at the back of the btr then.

    Sent from my LYA-L09 using Tapatalk
  5. Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    We have noticed a significant increase in drum usage too. I'm not saying anything more just yet, until I've been by to the various customers to collect the drums they have kept by for us.

    Sent...
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    Re: printer activation on a 4G network

    Unfortunately iPhone tethering and hotspot software is specifically designed to ringfence each connection for security purposes. You can have a handful of people join the same iPhone and they will...
  7. Thread: Image Defect

    by jhalfhide
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    Re: Image Defect

    That looks like the inside of an old Docutech or something. Also looks like the Dev has leaked out everywhere and hence you have no developer to create the image.

    Sent from my LYA-L09 using...
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    Re: Xerox J75 HCF 3.1/3.2 and HCF 3.5

    3.5 has a chunkier gear on one of the rollers

    Take a look at the two pictures and you will see the difference on the black roller gear

    Sent from my LYA-L09 using Tapatalk...
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    Re: Anyone get edocs to work with MS Edge?

    My guess would be that because you can't navigate using the proper plugins, there's also no GSN Lock check ability so you really won't be able to view anything.

    Their best bet if they want speed...
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    Re: Xerox Versant 180

    Fiery Command Workstation Version 6.6 and above now require a license key and will not work with the old physical dongles.

    Downgrade to 6.5 and the old licenses work again

    Sent from my...
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    Re: Xerox Versant 180

    It's ridiculously expensive. The upgrade option is in the dealer price list, and it's a couple of thousand pounds.

    Quote a customer and they soon go right off the idea.

    Sent from my LYA-L09...
  12. Thread: IE and PWS

    by jhalfhide
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    Re: IE and PWS

    My guess would be a patch to keep IE. They have form for it.

    Sent from my LYA-L09 using Tapatalk
  13. Re: xerrox 7855 copier when copying and scaner 2 sides

    That's the little scanner board we refer to as the Pixie board. I think it's actually called PYXIS board

    Sent from my LYA-L09 using Tapatalk
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    Re: Xerox versant 3100 engineer code

    It is indeed the same as all others. That said, running a 3100 with no service contract, and a key user who doesn't even know how to get into service mode, is asking for trouble.

    Sent from my...
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    [Error Code] Re: Phaser 7800 Fault

    The new gears now come with a metal backing to them to stop them breaking.

    Part number 604K20543

    Sent from my LYA-L09 using Tapatalk
  16. Re: Turn off Xerox monitoring or remote services

    It will affect the remote toner monitoring for Xerox, but as they are coming off contract then that's fine isn't it? You can run your own monitoring tool with no problems, as they use SNMP and...
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    Re: Altalink C8035

    Just to be absolutely certain they are configured the same, have you set up the clone file sharing between devices?

    Steps I'd also be trying would be to change the device IP in case that's being...
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    Re: Versant 80/180 IBT Belt Replacement

    Pull out main drawer, and release stops on main drawer to go one pull further.

    Remove IBT Belt Cleaner on RH side (2 screws)

    Remove IBT Belt Drawer screws (2 on RH side and 3 on LH side)
    ...
  19. Re: Turn off Xerox monitoring or remote services

    Go onto web interface and the option is in there to turn it off. Customer can do it no problem

    Sent from my LYA-L09 using Tapatalk
  20. Re: MS to retire IE in early 2022...hope xerox doesn't wait to the last minute!

    I heard the same... Back in around 2016 ish

    Sent from my LYA-L09 using Tapatalk
  21. Re: MS to retire IE in early 2022...hope xerox doesn't wait to the last minute!

    Woke up to that MS email this morning and thought the same thing.

    There will probably be a Xerox patch to stop it redirecting to edge, and they will just carry on using IE11

    Sent from my...
  22. Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    There is an official bulletin on this. Eureka tip #1463964

    Investigation is ongoing, to determine the scope of the problem.

    Solution is to replace consumables and perform a full toner delivery...
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    Re: Xerox C60 copy quality issues

    You don't seem to have said what the actual quality issue is. Can you post an example? Have you tried test pages from service mode?

    Sent from my LYA-L09 using Tapatalk
  24. Re: Xerox ColorQube 8700 - Print quality issues

    It's been a good few years since I've worked on any ColorQube, but I recall seeing some very similar output.

    If I remember correctly, it was a timing issue with the print head or print head tilt....
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    Re: Xerox Versant 180 error 42-384

    Machines built after June 7th 2018, don't have an encoder. It's all in the NVMs. Have you done an NVM initialisation?

    https://uploads.tapatalk-cdn.com/20210422/84aefcc601aa0bb24c467e84c214b5d6.jpg
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