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Type: Posts; User: BHM

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  1. Re: Ricoh, Konica Minolta etc scan to gmail new devices not scanning

    We use a gmail account we created for relaying and have a lot of machines using this account. We have not experienced any issue like yours.


    I never get the security email to “xxx@gmail.com”...
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    Re: Bizhub 364e SCAN WAITING

    I do see this on occasion and a reboot typically resolves.
  3. Thread: Remote Install

    by BHM
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    Re: Remote Install

    I am assuming to are remoting into the customer's computer. What did you use to remote in? I have been using TeamViewer but their user licenses are expensive in my opinion. I can only think of maybe...
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    Re: SMB scanning to Windows Server 2019

    Mentioned to him that it was login issue and he was going to verify the credentials. Never heard back from him. I went there today and looks like he set up scanning to individual computers with...
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    Re: SMB scanning to Windows Server 2019

    Oh man, thanks for that updated list of error codes!!! It has a lot more codes than my current list. Login errors in these situations are my nightmare. Sometimes you have to rely on the IT person to...
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    Re: SMB scanning to Windows Server 2019

    Had a tech go out this morning and install version X4 and still no luck. Have not tried power cycling the meter but I did copy and paste the domain name into the copier.

    One other curious thing...
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    SMB scanning to Windows Server 2019

    We have a customer that upgraded to Win Server 2019. Our Bizhub 458 (non e) cant scan to that machine. We get a server connection error.

    We can scan to a Win10 pc using the same exact...
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    Re: Konica postscript tray calls

    Question they asked was that they were using the postscript driver and need the tray calls. Let me follow up with the customer...

    Thanks
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    Konica postscript tray calls

    Have a customer needing the Konica postscript tray calls. Not sure if models vary but it is for the 558e and the 4702P. KMBS support sent me the PCL PJL info but this is not what they need and...
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    Re: BizHub Simulator Problem

    Ahhhhhh, that makes sense.

    Fyi, account track can set who can print and how many pages.
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    Re: BizHub Simulator Problem

    Perhaps I am misunderstanding what you are trying to accomplish. The machines have a built in Account Track and User Authentication feature. Logins can either be created on the device or it can use...
  12. Thread: thank you all

    by BHM
    Replies
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    657

    [Misc] Re: thank you all

    Translation...


    Thank you for your attention ,
    thank you all ,
    I have solved c284e machine problem
    And the rest I have c280
    Because I cleared all the evidence and started the...
  13. Re: Darn you M$. Back to missing printer icons again on W10

    Did not work for me by pasting into the Win10 search box but did work pasting into a command window. Thanks!
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    Re: BizHub Simulator Problem

    Does not sound fishy at all. :confused:
  15. Re: Darn you M$. Back to missing printer icons again on W10

    Been seeing this the past couple of weeks as well. Problem is that on a few computers, even after a couple of days and a couple of restarts, the printers are still listed under "Unspecified Devices"....
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    Re: Office365 stops accepting email from copier

    Repeating earlier suggestions


    smtp.office365.com
    TLS port 587
    Add 8.8.8.8 as one of the dns servers.
    Never fails for me.


    I have seen an incorrect email address programmed as a send to...
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    Re: Bizhub C658 on Mac OSX 10.13 with Account track

    If you have an Office product such as Word or Excel, you get the print dialogue window that allows you to select account track, enter a code and then I would store that as a preset in the driver. If...
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    Re: C250i going offline and noisy

    We have about 15 to 20 of this model out and no issues. They do have the latest firmware. I forgot the version number but it is the one that enables the Airprint opition. We are in the US.
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    Re: c654 All Active Solutions

    https://personal.filesanywhere.com/fs/v.aspx?v=8d72688d5b6174b0ae69
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    Re: C368 scan to 365 forward TX error

    Make sure you do not have smtp authentication turned on. Using the mail.protection does work and it does not require authentication.

    I believe you do need to have an actual office365 email...
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    Re: PageScope Authentication Manager needed !

    Sorry to revive an old thread but does anyone know if Konica has an updated Account Manager utility? The Enterprise Suite is no longer available and we have a potential customer that would be using...
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    Re: SMB ISSUE WINDOWS 7

    My customers would chase me out of their office with a broom! :rolleyes:
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    Re: C454e series "Memeory Overflow" errors

    Set her up to scan to her computer directly instead of the server. Two days now and no problems yet. Going to give it a few more days and have their IT person look at the server again since we...
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    Re: C454e series "Memeory Overflow" errors

    We will try that but both machines (original and loaner) work fine at our office and both have the issue at the customer's office.
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    Re: C454e series "Memeory Overflow" errors

    Had 131Gb free on their original machine that is currently in our shop. The loaner that is there is also having the same issue but I have not looked at the free space on that one.
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