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Type: Posts; User: Rusty.Harris

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    Re: eStudio 2000ac keeps rebooting.

    Try this trick...I've had some over the years that would reboot...
    Open the side door/front door, kill the 24 volts and see if it will boot up.
    At least it would allow you to get into service mode...
  2. MJ-1112 + E5506, 1.5 million mis-folding

    Was a bunch of paper dust on the sensors, rollers felt like racing slicks.
    Corrected that...
    When folding, it might fold 3-4 correctly, then mis fold one, not centered, then another
    3-4 WAY off on...
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    8170 black streaks

    Tech had black streaks. Replaced the drum unit...came back a couple weeks later.
    Tech noticed the waste transport container, the black port appeared full while the others
    were clean. Thinking...
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    Re: 3530c 3540c

    Looks like the toner sensor & developer units are the same for the entire series.
    The front "color" plates might be different though.
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    [CQ] Re: Toshiba 5560c copy quality problem

    The "trick" I always do when a customer is stubbon and won't upgrade from a EOL machine is to let em wait.
    Instead of responding to a call as timely as possible, I'll let it stew a while. I might...
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    [CQ] Re: Toshiba 5560c copy quality problem

    Ensure that the 2nd transfer roller on the door, is actually at ground potential. I've seen a couple of those
    where the ground gets off, and can affect CQ.
    When you open the door and check it,...
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    Re: The Cost of CMY Developer

    Some models back in the 80's, when they were all b&w, you'd get carrier, and had to add the toner to turn it into developer.
    The plain paper copier makers just took a page from the ink jet...
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    [Error Code] Re: Toshiba estudio 2000ac Error E011

    Agree...check the rotation of the transfer belt. Easy way to see if it is turning is a little trick I always use.
    If I suspect something isn't turning, and there isn't a really easy way to watch...
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    Re: The Cost of CMY Developer

    Back years and years ago, I did the "I don't have (insert color) developer, used black and ran enough to flush out
    the black with the color and it worked.
    Wish they almost would go back to just...
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    Re: Toshiba 655 E010

    Might be time to talk them into getting rid of it as well.
    The x56 series went EOL in April 2022.
    Wouldn't surprise me if the x57 series will die off April 2023.
    Not a bad box in its day, but it's...
  11. Re: EB-3, xx25AC, xx28A goofy image first copy after easy setup

    Did a 4525AC today. After reboot from easy setup, AFTER it comes ready, raising/placing document on glass
    and it didn't switch to 65% LD>LT. Guess it it just a first reboot glitch if you don't...
  12. 3525AC Setup

    Had one of those to setup today.
    After easy setup, upon pressing the reboot icon, I put the test chart under the ADF.
    After it had rebooted, selected copy and the zoom feature showed 65%, LD>LTR...
  13. Re: 7506ac New cartridge(multiple) reading no toner

    is this a "no" toner or toner not recognized?
    We had a couple issues with 1600 series firmware if the customer had an older toner cartridges laying around.
    They changed the programming for the crum...
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    Re: Xerox support

    Most of the time, if I can get ahold of our regional rep, works better. Not to mention the support on
    here is many times better than the phone support. ;)
  15. Re: EB-3, xx25AC, xx28A goofy image first copy after easy setup

    Yeah, I've been using that chart forever...just use to it I guess.
  16. Re: EB-3, xx25AC, xx28A goofy image first copy after easy setup

    Yep, machine was at ready, ADF open, document placed on glass, ran 5 test copies, and what came out was attached.
    Raised the ADF just to make sure it was set in the correct orientation and lowered,...
  17. EB-3, xx25AC, xx28A goofy image first copy after easy setup

    I've had 4 of the B&W machines do this, and
    2 of the color machines do this.
    After completing easy setup & reboot, I place a test chart on the GLASS,
    in letter mode, with letter paper in tray one....
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    Re: mfc-l5800dw jam inside (7000 code)

    I'll have to ask...the tech working on it has been in the field the last few days.
    I'm not touching it with a 10 foot pole. ;)
    I HATE these tiny boxes with the interlocking covers. It's like...
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    mfc-l5800dw jam inside (7000 code)

    Tech in the shop working on a Brother, shows jam inside.
    Nothing found. Drum unit swapped, eject board assembly
    replaced. Still shows the jam inside.
    Tech said the SM says to replace the high...
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    Re: New color machines E-Studio xx25AC

    5015AC series.

    We were a bit concerned about the 6528A b&w model, thinking they just made a 4518A faster, which typically is a mess.
    Set up the first one today, opened it up and they did the same...
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    New color machines E-Studio xx25AC

    Anyone set up any of these yet?
    The SSD sure makes them boot up faster!
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    Re: 3040C non oem toner

    First 9110 we had, we let the owner of the company put in the first toner cartridge. Yep, he SQUEEZED the bottle. And yes, he was wearing a
    WHITE dress shirt. ;)
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    Re: e 2550c magenta issue

    Why do you think the world is in such a mess?

    No phonebooths! Clark Kent has no where to change!
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    3040C non oem toner

    One of my old "church ladies" got hit by toner pirates on her backup 3040C machines. (her primary is a 3015C)
    Color errors big time. CA00/CE40 etc...
    Tech said he pulled out the yellow & magenta...
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    Re: Hiring a copier tech question??

    Yep, sometimes you have to fix the customer, as opposed to the equipment.
    Once you know which customers you can "cut up" with, a little humor can really calm the situation down.
    Another trick I...
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