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Type: Posts; User: Copier Whisperer

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    Re: Pros Elite 100

    It is great for tracking useless information like "Accountable time, First call arrival time" etc. It does absolutely NOTHING for the customer or the field technician. It has developed into nothing...
  2. Re: What is the dumbist customer comment/question you've heard?

    I knew a guy that answered a customer "Not unless you can shit one"
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    [Funny] Re: Joke of the Day

    How do you get a blonde to laugh on Saturday?

    Tell her a joke on Wednesday.
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    Car inventory app?

    Does anybody know of a simple, good car inventory application?
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    MP C3503, intermittent edge folds.

    Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I...
  6. Re: What is the dumbist customer comment/question you've heard?

    I was trained on that Ricoh machine. Optional 5th color, white or clearcoat.
  7. Re: Which copier was the biggest piece of crap ever?

    Ah yes, the old model 209. The first copier I was trained on. It used a pink intermediate paper and coated white paper. It ran at a blazing 4 copies per minute and sounded like a wash machine.
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    Re: The Technicians Secret Language

    My favorite term to use after instructing a customer is "Updated the Meatware". Or when customer does something stupid to the machine, "Meatware Failure".
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    [Error Code] Re: F2-40 Errors on MX-354N

    Thanks everybody for your help. My tech went there today for further troubleshooting. He installed an OEM toner and ran 25-1. The dev reading was very low again (40-50) and displayed the F2-40 errors...
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    [Misc] Re: PostScript Option for MX-4111N

    thanks for your reply. yeah when we go to system settings, the option for PS isn't even there. Its like Sharp never even installed it at the factory. What do you mean by TC 22-10? thanks for your help
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    [Misc] PostScript Option for MX-4111N

    hi - has anybody had issues setting up the PS3 option (MX-PK11) that comes with the machine? We have the certificate which includes the application # and product key however the machine shows no PS...
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    [Error Code] F2-40 Errors on MX-354N

    hi - we are having trouble clearing an F2-40 error on a Sharp MX-M354N. We originally replaced the entire dev unit about a month ago and error cleared. Same error came back several weeks later so...
  13. Re: What is the dumbist customer comment/question you've heard?

    OK. I just snorfed my beer reading that!
  14. Re: Which copier was the biggest piece of crap ever?

    Turns out, It was the pressure lever. Great call!
  15. Re: Which copier was the biggest piece of crap ever?

    I will give that a good look tomorrow. Thanks!
  16. Re: Which copier was the biggest piece of crap ever?

    Isn't the patch measured by the IDS before it even reaches the belt?
  17. Re: Which copier was the biggest piece of crap ever?

    This MP5002 that I am working n now. It constantly overtones. Replaced the entire PCDU, IDS, BCU, IOB, 2 developers. Less than 400K.:mad:
  18. Re: MPC 4502 Intermittently Falls Off The Network

    I recently heard this from our Regional Rep. have the network people disable SNMP. The theory is that Microsoft had an update that is now causing this problem for many different brands of MFPs.
  19. Re: What is the dumbist customer comment/question you've heard?

    This goes back a few years. A customer called and said her meter won't work. I said, that shouldn't keep your copier from working. She just kept insisting that the meter won't work. Finally, after...
  20. Re: Which copier was the biggest piece of crap ever?

    Any geezers out there remember the 3M Secretary 3 (777 & 787)? A scanner driven by a giant cam, dozens of microswitches, a dozen or so relays, paper fed perpendicular to scanner direction,...
  21. Ir3045 jams when using 17" paper.

    I have a Ir3045 with a S1 finisher that jams on 17" paper. It feeds just over half out of the finisher, then stops. The trailing end of the paper is fan-folded in the entrance chute of the finisher....
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    Re: Biz601 random reboots.

    :) Found it! It was the separation wire. Even though I checked it visually, it still looked like it was strung across properly. The wire broke at the point where it is supported by the plastic tab,...
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    Biz601 random reboots.

    I have a Biz601 that randomly reboots during a copy job, but never shows any service codes. I have checked the coronas for HV leaks and drum ground -all OK. It is close to PM time, and CQ is good...
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    Re: Pranks galore!

    My son did that to his girlfriend. It scared her so bad, she broke up with him.
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    Re: Not so funny joke of the day.

    While working on a copier in a church, and having the service manual open, the pastor said in a very condescending voice "I thought you knew how to work on these. Why do you need a book?" I looked...
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