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Thanks for the tech info sheets, few questions, It says to install GBF-M0 from 2017. There is a newer up version GR4-M0 from 2021. Should I still use the older GBF-M0 F/W as in the tech info along...

Thanks for replies. What if NON-E models? Will these work if Version Up firmware is used?

Also wanted to add one of my customers with 224e B&W lost their scanning. Do I just update to latest FW...

I've received several calls from my customers with 4 series that they can't scan to email all of a sudden. My IT guy says he thinks there are some issues with security that changed recently? Also a...

You might have models confused. On this DI series Drum message & dev calibration is done when fuse blows on new IU.

F8 in tech rep mode is for factory use only (see attached)

The "bulletin" I attached in prior email was copied from Kon/Min dealer website. Perhaps it doesn't have a bulletin # but is definitely a "solution" directly from Kon/Min.

The bulletin with...

These posts all pertain to the right side door that you would open to remove trans belt, fuser unit, paper feed unit, etc.

Have you tried doing a PM with new developer, corona wires, drum? Replace or clean corona grid? Setup developer in service mode? Of course vacuum out all the dumped developer first. This is a very...

There is a bulletin for using the washers. See attached

Will this work on the "4" series as well? Can someone post a pic of exactly where to glue the shims?

Thanks

As hans says best to replace at least the rear dev roller collar or drum will wear excessively on that end. New style collars are available with bearing in center.

I have not had any issues with the DF-701. Maybe one interface board went bad. I still have around 75 "4" series in the field and at least 30 have the DF701 working well. I say buy them with the...

This is all they asked in an email to me. I will get more specifics from them.

Thanks

Customer asked if the Biz C368 can be setup to scan directly to a cloud account? Is special software needed for this?

Thanks

This model doesn't use Image units. The drums and developer are separate. Much less expensive than having to buy complete image units!

Makes sense about yellow color not being noticeable. Like I posted I've used yellow OEM toner right out of the bottle with developer mixed in and never a problem with scratching the drum or belt. It...

I forgot to ask if anyone knows why Kon/Min specifically uses yellow toner on their blades, transfer belts, drums, etc? I thought all the toner was same chemical make-up? After seeing yellow used on...

The reason developer gets depleted is from over life consumables, usually drums shorting out. Can also be over life trans belt but very rare. Usually when I find a dev unit is depleted of developer I...

Not familiar with that model but on the BizHubs I work on I use yellow toner to prime the trans belt cleaning blade. When I use setting powder or black toner I've had blades stick or flip tearing the...

I had a parts machine with a good MFP. I brought it with me just in case. After trying firmware first, then trying firmware reset tool and still not working I swapped out MFP using their SSD. At that...

It turned out to be a bad MFP board caused by a power outage - surge

Let me first say that you explained the issue better than most that speak English! You provided all necessary information & photos!

Now for the issue, unfortunately it does look like the quality...

Think I've read something about this on forum before but cannot find anything. Customer called and said they had power outage and now copier is locked up. I had them do a trouble reset over the...

can you provide some more info, have you done anything yet? what are consumable life counters? generic toner? If drums are at "0"% check developer units to see if developer is on mag roller. The 4...

Hey Wox,

Good to know. Makes me feel a little better.

By the way why is approval needed to order SSD? Only thing I can think of is because a new SSD can reset the meters and they don't want...

If in fact the 8 series SSD is no longer available this just adds to the demise of Konica Minolta. What they put their dealers & customers through this last year with toner & machine shortage is...