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Type: Posts; User: guitar9199

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    iR Adv C3325i firmware needed

    Hey troops,

    I have a tech in another state with an iR Advance C3325i that just popped a 602 error. I have a hard drive I can ship to him, but my laptop that had all my Canon firmware went...
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    Re: Guess the copier

    Canon imageRUNNER 330/400 series.
  3. Re: Canon IRC5250 data missing when scanning

    First thing I would do is update the firmware.
  4. Re: At what age does Sharp stop supporting machines?

    I don't know specifically as far as Sharp goes, but I've seen most machines have a pretty standard 12-year "life cycle". A good rule of thumb to use is see if the most recent Mac OS has a driver...
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    Re: Scanner - Browse Network

    Only things I've found that worked were making sure the network type is "Private", the MFP and computer are on the same Domain/Workgroup, Change the default NetBIOS setting in network and sharing to...
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    Re: Yellow back ground

    First thing I'd try is updating the firmware.
  7. Thread: IM C300

    by guitar9199
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    Re: IM C300

    Somewhere in SP mode you should be able to find "Force Line Adjust". I can't remember off the top of my head where it is, or if it's in regular or special SP mode. If you can't find it, you can...
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    Re: Scan to folder on mac stopped working

    Ever since Apple and Samba parted ways back on OS X 10.6, the only consistent way I've seen to do scan to folder on a Mac is FTP.
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    Re: 307ci Printing Random "Wingdings" pages.

    The 2 Macs and 1 Windows computer are all using the Kyocera driver. The only scanning they're doing in THIS office is SMTP scans...but that doesn't mean someone else isn't using FTP somewhere else...
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    Re: 307ci Printing Random "Wingdings" pages.

    Apparently the issue is still going on.

    I've disabled WSD, set the IP address to static... even CHANGED the IP address, I'm at a loss here. Normally network related stuff doesn't get by me, but...
  11. Re: Ricoh MPC 4502 and MPC 5503 long time for working

    Start simple...

    Is "Anti-Curl" turned on? That will make these machines take forever for Pg. 1 to print.
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    Re: Tech Support Lately

    I worked in a call center for a while (DSL Internet Tech Support).

    The main focus in a call center isn't so much customer "support". as it is "Call Metrics". You're at the mercy of bean counters...
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    Re: MP7503 Jam Code 125 and SC720-42

    First thing I would do is make sure the stapler isn't bound up. After that...follow the list.
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    Re: 307ci Printing Random "Wingdings" pages.

    My guess would be wireless... never thought about airprint. I turned Bonjour off just in case it's someone's iPad or iPhone grabbing the printer.
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    Re: 307ci Printing Random "Wingdings" pages.

    Bingo. One line of characters across each page...so it's not Wingdings. One mystery solved.

    I did test prints from all 3 computers in their office after directly downloading the correct drivers...
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    Re: 307ci Printing Random "Wingdings" pages.

    Printer is set to static IP address. Windows 10 has a bad habit of sniffing out printers on a network all by itself, and assigning a WSD port to them. Not a fan of that feature in Win 10!! I didn't...
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    Re: Ir1025if download standby

    You have to go into Service Mode and put the machine in Download mode for SST to see the machine.
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    Re: Ir1025if download standby

    I saw someone suggest trying to get into Service Mode and doing an "All Clear", but it's been my experience that the only way to fix this is to either reflash it or replace the IP PCB Board... but...
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    307ci Printing Random "Wingdings" pages.

    Good afternoon....

    I've got a recently placed brand new 307ci that the customer was complaining during the day it would randomly print about a 10-30 page "Wingdings" font job. I checked the print...
  20. Re: Do you believe that Climate Change is real and caused by mankind?

    The "Other Side of the Story...."

    YouTube
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    Re: Remote meter reporting

    The procedure listed above works fine. It's called "GW Email", and it's used by customers who don't want to use @Remote.

    You might find more detailed information about it somewhere here in the...
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    Re: Bizhub 454e cannot print/copy

    Only thing I've seen even remotely like this is a machine that doesn't have PostScript installed, but someone tries to print using a PS driver. That would only affect printing though...wouldn't have...
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    Re: CS 300i replacement advice

    The Taskalfa 3511i might do the trick.

    TASKalfa 3511i
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    Re: Print quality problems - Ricoh MP C4503

    You DO need a "Special Tool" for cleaning the laser glass. It's the long blue wand inside the front cover. Carefully remove it from the cover, and you'll notice 4 horizontal slots inside the front...
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    Re: Scan to to folder/scan to email (mp 6001)

    For scan to email using Gmail, try using port 587 instead.

    if you have access to the TSRC, there is a bundled firmware update for SMB v2/v3 available. I didn't see any update for SSL/TLS...
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