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A local provider, not this MS Office 356 or Google shit. SMTP server is known, that's not the problem. The problem seems to be that there are some adjustment or settings to be made exclusive to the...

Thanks guys but the customer wants to == SCAN TO EMAIL == as mentioned in the original post :)
All the other options are in this case not wanted, even my favorite scan to FTP is here not desired....

Customer has a BH-C-353, he wants to scan to e-mail with this old lady. I must set it up for him but recall that there where some issues in the past but I forgot what it was. Have to go there Tuesday...

That's the typical error caused by one of the latest W10 updates and the build in Windows Photo app. It has nothing to do with our machines, it's a Windows bug.
I advise my customers to use other...

Could it be that somehow this machine got the 1st Paper Feed Section of a BH-423? The latter one is different but looks nearly the same. See Parts Manual Page 13 Position 7 & 8 and 27

Hans

Use another viewer. Not that stupid Windows-Photo thingy.
When this problem started to occur here I advised my customers to use for instance XnView

XnSoft

Hans

I had exactly this problem with customers BH-C-280 yesterday. Solved the problem by not using the stupid "Windows-Foto" but a real good Viewer like XnView

XnSoft

Hans

I want to go to the next generation of used machines for my MFP rental business. What would you advise or prefer, the C364e or the C368?

Hans

LOL, for me it ALWAYS fails........

Hans

Only K7K, C0.5K so in total 7.5K only. But I just discovered that exactly in the middle of the TB is a brownish line of toner residue in the feeding direction. Just where the IDC sensor sits. Will...

This BH-C-25 starts a long calibration cycle every time it starts up after sleep mode. Any idea please how to stop this? Is this a firmware issue?

Hans

Thanks, you're right and that's what I not did in the past decades. I kept my fingers from ANY server and left the liability to the IT-guys.

In this particular case the problem was that the owner...

This DF-617 (made only 10K, technically almost new) mounted on a BH-C-360 has a weird problem. One sided scans run perfectly OK but double sided scans stops every time on exactly the same spot in the...

Sent you a Personal Message and thanks!

Hans

Anyone having for me PLEASE the set up manual for the NIC NC-503, Network Interface Card for BH-163, 211 and also the eventually needed firmware for this oldie?

Thanks in advance!

Hans

Had an issue with an IT-Bloke. The problem is his people are often forgetting to remove the tick in the check box for duplex printing. Than the customer is calling me that "Your machine is behaving...

Problem solved. Another power supply did the trick.
Wish I had schematics of the power unit so to know what went wrong.

BTW: My mistake I started with swapping boards and stepper motor. If I had...

I'm so sorry to hear about that loss. Wishing his relatives and yourself strength in coping with it.

Hans

BH-C-280, Service code C-2253

Replaced according to the manual the color drum drive motor M2, and printer control board PRCB.
Color drums are moving freely, to be sure I even replaced CYM drums...

"Magnesium" in the Gym short for Magnesium Carbonate Chalk

:cool:

Hans

Regarding the "dust problem" I could imagine that strong temperature differences plays a role. If the housing of the laser unit is warming up during operation, puffing out warm air from the inside...

Very useful information for me cause I am getting machines from wholesalers. Those machines by nature are a long time not connected to power.

Thanks!

Hans

I put this here in "Connectivity" lacking a more suitable place.

WOW, never have seen in general technology explained that good and clear. Even I can understand it:

EXPLANATION VIDEO Scan...

Thanks guys. NO I do NOT want to remove that LK-105. I want to clean the machine from previous settings but the LK-105 must remain active. The only reason this old machine goes to a customer since it...

Thanks Marvin (cute cat btw you have...)
So Office 365 will do it and take care for all things regarding this I do not understand yet?

Hans