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Type: Posts; User: faxgoddess

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  1. Replies
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    Re: MFX2010 how to reset fusing unit

    Since this machine is used in Asia and Europe, it will be different from the machines that are sold in the United States. Are you in the US or are you in Europe? You can always go to the Muratec...
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    Re: Muratec MF c2700 image issues

    I'd kind of be careful with having the customer look at the cables. I've seen people inadvertently hit one of the print heads when swapping supplies (but the cover likely wasn't open all the way) and...
  3. [CQ] Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Have you tried setting the background level? Setting, * , 0, 9, background level, enter.
  4. Re: Muratec MFX-C2700 intermittent blank pages and noise after drum install

    Make sure you contact Muratec about that drum that's not printing. If it failed immediately after install, they may be able to do something for you.
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    Re: Muratec MF c2700 image issues

    Is the machine sitting on a flat surface? You shouldn't have to adjust the print-head cables constantly.
    If you make a copy and pull the transfer belt out before it images to the paper are you...
  6. Thread: F315 fuser

    by faxgoddess
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    1,685

    Re: F315 fuser

    Muratec does not sell the fuser parts individually. You would have to order the complete fuser assy. That part number is DA7A013C40.
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    Poll: Re: How Long Servicing Office Equipment

    Does phone support for 25 years count?
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    Re: Error code18 Muratec 3510

    Try resetting the machine-Press Menu, *, 4, 5 and then enter when it prompts you to.
    Turn the machine off and back on, then see if the error is gone. If not, then you'll need to contact your...
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    [Misc] Re: MFX-3590 always wants toner

    Steve,
    If you have another 3590, try installing the supposed "empty" toner into it (or a 3530) and see if the "replace toner" message follows it.
    Did the machine tell you that a new toner had...
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    Re: C35 jamming from trays 3 and 4

    As I didn't install the cassettes this time (I did the first time), I am not sure about the "feet" but I'll check that. I do know that the machine is installed in a back office and, while the staff...
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    C35 jamming from trays 3 and 4

    I have a customer with a C35 that is jamming out of the third and fourth trays. The trays are not over-filled. The end user is filling the trays about halfway up at this point. We have replaced both...
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    Re: MFX-C2700 supplies

    I don't believe you'll find the drum/toner manufactured by anyone else. You'll need to call Muratec to order supplies.
    DK2700 is the part number for the drum and the toners are TS2700K, TS2700Y,...
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    Re: mfx-2355 print service report

    You're certainly welcome!
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    1,210

    Re: mfx-2355 print service report

    You have to press Setting, *, *, * first, then Setting, *, 0, 7.
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    5,706

    Re: Magenta and Cyan Lines? C2280

    Did you get this issue resolved?
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    Samsung errors

    Hey guys, I've got a Samsung 6x45 machine that is giving an odd "CRU fuse error" and displays (according to a tech) "43323DEC1P949RTMD". He says his customer can turn the machine off and back on,...
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    Re: muratec 2350/2850

    Call 1-800-347-3296 to talk to Tech Support
  18. Thread: F315 fuser

    by faxgoddess
    Replies
    3
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    1,685

    Re: F315 fuser

    Call the Muratec Parts department. The part number is DA7A013C40.
    PM me for the parts phone number.
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    Re: Tech Tics/Habits/Quirks

    I have a bad habit of singing or humming when I'm looking up part numbers for field techs. I try not to. It's a matter of trying to fill "dead space" on the phone when I'm talking to someone.
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    Re: Muratec MFX-1820

    Hafn,
    This machine was not manufactured for use in the United States. Where are you located? I can try to get you to the correct people for assistance.
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    Re: Error when replacing toner

    That's why it's complaining about toner. The Muratec cannot use the Oki toner.
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    1,668

    Re: Where to buy Muratec parts?

    Call Muratec's Technical Support 1-800-347-3296 and select option #1. We'll give you part numbers and get you the number to call and order parts.
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    1,159

    Re: Error when replacing toner

    Are you using OEM toner?
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    Re: SCX-5935 ADF problem

    I have clients who run many, many pages through the ADFs on their 5935s, so I'll keep this in mind. Thanks!!
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    Re: Turning off Access Control

    The only other thing you can do is an all ram clear: Setup, *, 0, 3, Enter.

    It wipes ALL of your user settings to factory defaults.
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