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Type: Posts; User: guitar9199

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  1. Replies
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    Re: Remote Access to Service Menu

    New Router usually means new IP addresses. Was the engineer network savvy enough to know to put the copier on an IP address that's OUTSIDE the DHCP range to avoid an IP Conflict?

    Can you connect...
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    [CQ] Re: Blurred text

    If copies look OK, and this is just happening on prints, I'd lean toward a software issue as well. Reflash the firmware and overwrite everything. Couldn't hurt...and if it doesn't resolve it you're...
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    Re: Canon ir 2230 jam trouble

    How many pages on this machine? If it's close to/over 150K, replace all the feed rollers.... INCLUDING the Separation Roller assembly for Cassette 1.

    RM1-6175-000 -Pickup Roller
    RM1-6176-000...
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    [Error Code] Re: KM TA 400ci Email Workaround

    No.. you CAN'T "save them from themselves", but opening up a hole in their system isn't a very smart business practice either.

    If THEY do something stupid to cause a security issue?? ...that's...
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    Re: c2020 windows 10 last release 18362

    First thing I do is make sure the folder is properly shared on the network. Is the User ID/PW listed as having "Full Control" on the Security tab?

    From the control panel of the machine, see if...
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    Re: Send it Back??? Or pray for the best?

    I'd definitely send it back. Even if you vacuum out the spilled developer, there's no telling if you got ALL of it, and if any of it found its way across a live circuit board, you'd be chasing...
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    [Error Code] Re: Image Runner c5030i

    Primary Transfer error.

    E074 0002 Error in engagement


    Primary Transfer Detachment Sensor 2 failed to be detected for 2 sec at the time of engagement operation


    Remedy
    1. Check if the...
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    [Misc] Re: Canon IRA 6265

    One machine has the "Direct Print kit", the other does not.

    Direct Printer Kit (for PDF/XPS)-H1
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    Re: Ricoh Aficio mp2352 engine firmware

    You're replying to a thread that's 2 years old. You should start a new one.
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    Re: scan to gmail settings Ricoh mpc3003

    Allow Less Secure Apps- Turn on.
    2-Step Verification- Turn off.
  11. Re: FS-535 finisher dead after unpluging from a powerded on machine

    If the finisher was unplugged from a powered on machine, you likely have a fried Finisher control board.

    I'd bill the customer for it....that wouldn't be covered under a service contract.
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    Re: I want canon Ir adv 4225 firmware

    Error 602 is a hard drive error. You're going to need to download Service Support Tool and the iR Adv4225 firmware from the Canon eSupport website. Install Support Tool on a laptop computer, register...
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    Re: I want canon Ir adv 4225 firmware

    If the copier is connected to a network and powered up, just go into Service Mode and you'll see the option to "Update Firmware" right on the main screen. Once you press that, just select the most...
  14. Re: Konica 458 533 finisher Staple alignment issue

    Sometimes simply cleaning the reverse rollers and belts just isn't enough, and they're going to need replacement.
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    Re: Canon IRA C2030 network print problem

    Are you running "Power Over Ethernet"? If so you should disable that on the ethernet port as quickly as possible!! P.O.E. tends to fry Control Panel main boards.

    Go into "Configure Port" under...
  16. Re: Ecopy Embedded lag + Seizing on Ricoh IMC device

    Don't know if this will help, but I found it on the Ricoh TSRC. It about @Remote Registration, but there are some references to External Appliances.

    SETTING PROCEDURE: Tech Service Bulletin No....
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    Re: I want canon Ir adv 4225 firmware

    If you have it connected to a network, you can download the firmware directly in Service Mode.
  18. [Misc] Re: Help with iR-ADV C9270 Paper Folding Unit-G setup

    Check your "Printer Properties" and look at the accessories tab. Make sure the right folding unit is listed as connected to the machine. If you have SNMP status disabled, sometimes the "Auto...
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    [Misc] Re: Canon IPF 825 image problem

    That looks more like an encoder sensor issue. Clean your encoder strip and see if that doesn't take care of it. You might also want to make sure the carriage shaft is clean. No grease on it either....
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    Re: Sharp MX-B455W TROUBLE: E7-11

    Check connection of the harness to the CCD unit.


    Check connection of the harness to the scanner lamp unit.


    Check the CCD unit / the SCU PWB.
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    Re: Mergers and Acquisitions.

    I was working with an independent Canon dealer when we got bought out the first time.

    Now I'm with a Savin/Sharp dealer that got bought out.
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    Re: Same parts? AR-M455N and MX-M753N

    I looked at both from several sources. The 1341 roller only appears in the parts lists for 45 PPM boxes and slower. The 1840 shows under the 62-75 page per minute machines.

    That's quite a...
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    Mergers and Acquisitions.

    Looks like I'm part of yet another acquisition.

    The LAST time I was involved in one of these, it didn't quite go as I would have hoped. I went from Service manager...to field tech... to...
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    Re: Canon C5051 Image runner Wavy paper

    Try some fresh paper. Anytime I ever get waves like that, it's usually due to damp paper.
  25. Re: How many pages can be scanned as one job? 4, 4e, 8, 8e - series

    TWAIN = "Pull Scanning".

    SMB/Email/FTP = "Push" scanning (Universal Send in Canon parlance)


    "TWAIN" - Technology Without An Interesting Name

    (.....Computer nerds are weird....LOL!)
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