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Type: Posts; User: Vincent128

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    Re: Neopost SI68 Error 183

    do you mean:
    Error 1:83
    Message: Technical failure.
    Action: Call service.
    Info: Communication failure.
    The feeder/folder part doesn't accept the command.
    {version one of the product}

    version...
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    Re: eS2505AC - eS5005AC Noisy Fans

    Yeah we keep several different fans in stock for these machines - they cheaped out on the fans
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    Re: Fax frustration - 3555c / 457

    It doesn't ! - sorry, it was just me asking a tangent question and de-railing the conversation.
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    Re: Fax frustration - 3555c / 457

    First off..I hate fax..HATE IT!

    anyway..are not the newer Toshiba models now compatible with the VOIP systems?..I seem to remember that coming up in a monthly Toshiba meeting that all the new...
  5. Re: PLEASE HELP ME.!! Experienced power Interruption while Updating Firmware ! HELP P

    Its also possible that the system board firmware is corrupt and would need reloaded with the recovery jig - then brought back up to date the normal usb way - you will have to replace that HDD no...
  6. [Error Code] Re: eStudio 2050c HDD Format + Load with new firmware

    I don't disagree with the drive st dead - however they did state they attempted to format using a PC so the key would have been blown away - I don't 'think' the revert factory will restore the key...
  7. Re: Printer is not copy preferences when connecting it on local pc

    Preferences on server do not propagate to the driver on the clients. It not a driver issue, its a "feature" of the server OS you are using.

    Research more on how that version of server's print...
  8. Thread: Training

    by Vincent128
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    Re: Training

    The toshiba cloud connected machines do a full communication when its time to do so as per policies and settings however - they are live sending event codes, jam, error codes - So for toner levels,...
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    [CQ] Re: 3508 Toshiba

    is that the model that has the adu divert gate there that if the customer broke in half then made disappear; you don't realize there is a part missing ?

    also I have had some machine jam seeming...
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    Re: toshiba 457 - 357 printing slow

    Have not really seen that sort of issue...

    firmware level?
    what print driver?
    how is it set to spool?
    port ?
    OS?
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    Re: Toshiba Cloud Connect

    Use it and love it.

    You have to take the correct CBT's for cloud connect to be added as a user (I am our admin) - machine either are already added to your dealerships database or there is a link...
  12. [Misc] Re: e-studio 2040c Install Toner message, but itīs already installed

    Also be aware of how these machine operate with the chip on the toner bottle.
    Most likely not your particular issue but FYI for others.


    How is works is well documented in the service manuals....
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    [Misc] Re: HDD replacement for warranty

    EbX is 3 years but you must follow the procedure as in the bulletin - so obviously a dealer/branch only thing.
    EbN so far TTEC thinks HD failures do not exist and are therefor excluded from warranty...
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    Re: e-Studio 5008A

    These were moved there from another location ?
    ...They were moved by someone that knows how to transport copiers?
    ...they don't have bent frames ?
  15. Re: What Service Management Software works best?

    We use Eci
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    Re: OkiData MB760 (E-studio 477S/527S)

    The biggest issue with these and their color counterparts is that the engine is built for super super low volume home office but their speed and functionality got them all placed as segment 3/4/5 by...
  17. Thread: SBS 2011R2

    by Vincent128
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    Re: SBS 2011R2

    What OS is your client PC's ?

    i have had a horrible time with windows 10 playing nice with SBS2k11 which is what our server is.
    All my new technicians laptops are 10 (which is a crappy slow...
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    Re: OkiData MB760 (E-studio 477S/527S)

    My input would be to install the machine just on the ledge on the roof top and hope it falls to it's death - this model has caused us more problems that it was worth.
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    Re: In the USA Who do you use for:

    Docufeedtech.com for certain rollers and belts - their brown rubber rollers are great for slick stock (will wear faster) and their blue urethane are long life. - Docufeed is mostly for various brands...
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    Re: Acroprint 125

    it's been a while since i had one of those apart ... if there are set screws setting the timing of the digits, they would need to be all in a nice straight line, perhaps there is a tooth sheared off...
  21. Re: Set duplex off as default for all windows10 profiles

    duplex is set as default in the driver and user defaults are independent so..no..not without potential driver breakage and lack of support.

    but..I think you can use the toshiba driver...
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    Re: XC9235 black banding

    *fixed!...again!..no reallly!

    Aright you guys were right, it was the laser.

    After getting into a bit with our dealer rep and proving that the machine was in fact still under warranty for 3 more...
  23. Re: Lexmark is a 100% Chinese Owned company

    Also the tech support number has been outsourced to a call center in Columbia (found this out from our Lexmark rep) - NONE of them are trained in anything and are but a$$ useless.
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    Re: Cassette rollers for Kyocera

    by fondling ?
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    Re: cleaning product for rollers

    Wellll...depends on the roller...

    grey/brown/black rollers - I like Neopost Roller cleaner; but Stoner brand B164 Rubber Parts Cleaner smells a lot better and does a good job.
    Black rubber...
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