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    Re: Replacing hard drive MP-C2003

    Oh dear youíll get another red card for that comment no doubt!
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    Re: ricoh mp3352 need firmware

    If this is the case drop us an email.

    Firmware Update - Printer & Copier Firmware
  3. Thread: C360i

    by copier tech
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    7,397

    Re: C360i

    What a helpful reply this was!
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    Re: Replacing hard drive MP-C2003

    I got a red card for this post this proves my point exactly!
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    Re: ricoh mp3352 need firmware

    Press user tools then button & top right (from memory) you can toggle through the language options, English should be there from factory.
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    Re: CD011 Error on Bizhub C368

    Yeah it can be any of those as this code is a bit generic however that bulletin has helped us out multiple times.
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    Re: Replacing hard drive MP-C2003

    We have users on here handing out red cards because they like the power lol

    I would find out the issue first hand it may be an error etc not even related to the HDD.

    Iím multi vendor trained...
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    Re: Konica Minolta C364

    Yes there is 'Version up' firmware to enable various new features that are available on later models. (see attached)

    43610
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    Re: CD011 Error on Bizhub C368

    We've seen this issue multiple times now especially on the early 8 series.

    Error points to the HDD however 99% of the time machine needs the SATA firmware updating. (see link)
    ...
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    Re: Replacing hard drive MP-C2003

    Basically as an end user you're not supposed to remove any screws.

    Replacing the HDD should only done by a trained tech.

    However, out of interest why are you looking to replace the drive? do...
  11. Thread: SOP RICOH

    by copier tech
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    Re: SOP RICOH

    This can not be done.
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    [Error Code] Re: KM TA 400ci Email Workaround

    All I know is 99% of PCís I look at still have SMB v1.0 enabled.

    Like I say mostly an issue in the USA due to paranoia about as you saw lawsuits.

    We donít have the same ďwhere theres a blame...
  13. Re: 3503 printer not showing up in devices and printers

    Sounds like they are installed on a WSD port not IP check this as will only cause you headaches in the future.
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    [Error Code] Re: KM TA 400ci Email Workaround

    I was given a brand new Win 10 work laptop last week it still had SMB v1.0 enabled.

    Wondering if this is only an issue in the US.
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    Re: Konica C364 black screen

    Worth a try as to update the firmware you dont need to press any keys etc start key will flash orange & turn blue when complete (assuming the panel is not totally dead)
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    Re: MP C3503 ADF Jamming

    Check the fax stamp holder position if not in the correct position this block a sensor & shows a constant jam.

    Failing that check all your sensors using input check.
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    Re: Konica C364 black screen

    Worth trying to update the firmware before you start ordering parts.
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    Re: konica c258 ce autentication

    Yes but the poster can now use the default 9272 password not the one he doesnt know.
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    Re: konica c258 ce autentication

    How about entering CE mode from the trouble reset screen you dont need to enter the password then enter enhanced security by pressing stop 0 C then turn off CE authentication.

    Try this method be...
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    Re: scan to gmail settings Ricoh mpc3003

    Right if the scan left the copier you have resolved the issue.

    Theres always a short delay also check the junk mail folder.
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    Re: konica c258 ce autentication

    So the only option is to call KM.
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    Re: send to folder problem

    This is why I suggested offering this option to his client.

    Here in the UK 99% of all Win 10 PCís still have SMB v1

    The yanks over the pond are so paranoid!
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    Re: konica c258 ce autentication

    This procedure is only to clear the release timer after you entered the wrong CE too many times.

    It will not reset the CE password.

    You'll need to contact Konica or use the NVRam reset tool.
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    Re: send to folder problem

    Turn SMB v1 back on this was disabled in some Win 10 upgrades.

    If scan then works explain to your customer the security risks associated with SMB v1 if they're concerned install the special SMB...
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    Re: scan to gmail settings Ricoh mpc3003

    Once you've sent a test scan what error does the machine show?

    Try turning on DHCP let the machine pull all the network details & try another scan then add 8.8.8.8 as a secondary DNS server.

    ...
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