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    New Edocs coming

    Service manager was in a webinar with Xerox, said the new edocs for viewing xerox manuals
    are on the way. Anyone know which browser, if any, they are going to use?
  2. Anyone have trouble accessing FYI.Toshiba.com?

    Last couple days, it's like the site isn't there.
    One tech said it finally came up, but was the OLD site, which they got rid of at the beginning of the year.
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    admin pasword, EC7836

    Got handed a demo 7836 that SOMEONE changed the default admin password.
    Tried the s/n, 1111 still won't let me in. Someone must have change it.
    What's the normal procedure for resetting the $#*%^...
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    [Electrical] Re: HDD Problem

    I forget where the cutoff was, but some of the older machines came with a standard HDD, but, you could upgrade them to
    an ADI wipe drive. If it ever had a wipe drive, you can't downgrade it back...
  5. Thread: Hey Rusty

    by Rusty.Harris
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    Re: Hey Rusty

    Yeah, not just Toshiba machines either. Our warehouse guy tracked down an order we've been waiting on since JUNE.
    He somehow found it not 10 miles from our office at a FedEx warehouse. He spent a...
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    Re: Reset password

    Since this was a "used" machine, you might be better off to make sure EVERYTHING (but the meters) are reset back to
    factory, and ALL other customer data is gone, by doing a decomission. 08-8615...
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    Re: e-studio 281c

    Yeah! I remember all those national account 351's they turned into black only machines. What a joke.
    I think it's also why when we get 4018A series or 3015AC series machines as national accounts,...
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    Re: C471 AFTER replacing the belt holder!

    I asked a couple of the hotline guys that last year that know me....they said well, ummm...ahhhh...
  9. Re: 8518a "Adjusting. Wait until printing resumed"

    I think TABS default position is to point to the fuser/IH board, TSB's that have to do with the fuser.

    It's a shame too. The fuser in the old 5520's were an issue, but when the 5540's & 5560's...
  10. Re: 8518a "Adjusting. Wait until printing resumed"

    I sent a slack message to my techs Monday when I saw the eastern regiional conference calls posted on FYI about that door switch.
    I've told them if they get more than one 471 after the codes are...
  11. Re: 8518a "Adjusting. Wait until printing resumed"

    Well at least you have the 1600 firmware, which HOPEFULLY will help with the C471 issues. That, has been a NIGHTMARE.
    We don't have the issues with the 55,65CPM machines. We told Toshiba over 18...
  12. Re: C8170 how to set specific tray for incoming faxes

    I'll have the tech check and see if that works. LOL, we called Xerox, THEY weren't sure how to do it either.
  13. C8170 how to set specific tray for incoming faxes

    I couldn't find it either, but how do you set a specific tray, to be for incoming faxes only.
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    Re: Toshiba 1600 firmware

    Yeah, noticed the polices in the cloud are gray. I was told there was suppose to be some sort of
    webinar or something for sales, regarding "new features" with Elevate among other items.
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    Re: Toshiba 1600 firmware

    Well, one of the service guys came up and said this: When you buy a car, are you required to use a certain type of fuel, oil, tires etc?
    Yeah, I get it, but, I remember Lexmark back in 2017 was...
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    Toshiba 1600 firmware

    Just an FYI...Toshiba has released version 1600 firmware. If you use a "compatible" toner after updating,
    the machine will not print and will say "toner not recognized Y,M,C,K" depending on which...
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    Altboot issue?

    C8170, tech in field tried to update. After the update it stuck on the splash screen for 3 hours.
    He's got it in the shop, on boot, the SBC after a while has a U. showing on the controller.
    Tried...
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    Re: C471 AFTER replacing the belt holder!

    Something else I've noticed. Along with the fuser codes, switching from the stock thimble full of oil TABS gives you with the belt or fuser
    kit, switching to the Shin-Etzu oil & doubling the amount...
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    Gee, guess what TABS wants us to do now?

    Just noticed end of July, TBS released TSB-2016 and guess what they want us to do now?
    LOWER the fuser temperatures of the 85/75 series high speed machines because they think
    the operating...
  20. Re: Toshiba 283 no cassette operation. Add paper message is constant.

    I had a couple of those that did something similar, no lift that ticked me off.
    One, I checked the voltage at the LOGIC board and the voltage to turn on the motor was
    there, but the motor wouldn't...
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    Re: e-studio 281c

    Does anyone remember when they came out with the mod kit for the 3511 that fixed the issue with the drum belt ripping apart, that consisted
    of belts, new gears etc?
    First one of those I changed,...
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    Re: e-studio 281c

    WOW! Boy, that brings back nighmares. The 281 series was a HUGE upgrade from the 3511 series!
    And that ain't sayin' much. :)

    The part numbers for the 281C series belt & 3511 belt are...
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    Out of the box issue Versalink C7030

    Out of the box problem with a C7030. Setup as normal, but this is what I get on the startup page.

    49871

    Swapped yellow/black drums, NO black, red Xerox logo ok, then I switched the chip on the...
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    Re: eS5540CT System Board

    Cut the blue wire....before you cut the blue wire, remove the fuse from the clockwork assembly.
    (which way are you going to run, I'm running this way). ;)

    Sometimes, when I'd go to school when...
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    Re: Toshiba service notification

    That's what I miss about the Dallas Tx support center. Knew those guys personally, and I'd get "tips" about upcoming stuff before it
    came along. ;)
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