Search:

Type: Posts; User: MBZ6301

Search: Search took 0.01 seconds.

  1. Replies
    3
    Views
    332

    Re: Latest version of Parts Finder

    I've used that program in the past, so thought I'd give it a shot again on this fresh PC. I also had the license error but the update on the same page sorted that.

    I'll give it a shot shortly...
  2. Replies
    3
    Views
    332

    Latest version of Parts Finder

    Does anyone know how to find this on Octopus?

    It's rare that we have to resort to using this, but on the odd occasion it's handy. However recently the files downloaded for each model don't seem to...
  3. Replies
    9
    Views
    448

    Re: IM C Series Toner Threshhold

    I'm guessing it's through @remote, so not something I look at but yes we know when toners have been used/fitted for most customers. A few just won't go on @remote but luckily they tend to be small...
  4. Replies
    9
    Views
    448

    Re: IM C Series Toner Threshhold

    If they keep a spare of each we set the threshold low - Stops customers swapping them with a quarter left in the bottle when they see the message. But if they're low users I'd probably not touch it....
  5. Replies
    3
    Views
    5,968

    Re: Euro Truck Simulator 2

    Since they added multiplayer without the need to faff with the online addon I've had a good time with Steam friends on it

    We need a CopyTechNet Haulage firm organizing :D
  6. Replies
    13
    Views
    734

    Re: Ricoh MP2352 SC401- Strange problem

    I'd be thinking a driver fault. If it's all good apart from 1 PC I'd make sure it's got a decent driver. I've had tonnes of issues like that when they're using a universal driver or the likes
  7. Thread: Pinball!

    by MBZ6301
    Replies
    0
    Views
    350

    Pinball!

    With the release of Stern's latest machine based on The Mandalorian, just wondering if anyone else suffers from Pinballus Addictus?

    I got my first machine a couple of years ago - an Iron Man...
  8. Replies
    4
    Views
    411

    Re: SOP - Wifi/Bluetooth won't stay on

    Cheers bud,

    Yeah I've updated SOP, and normal boot up mode, both making no difference. We only really change/turn on the settings in order to make the most of the connector app
  9. Replies
    4
    Views
    411

    SOP - Wifi/Bluetooth won't stay on

    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out....
  10. Replies
    23
    Views
    2,310

    Re: Technical Service and Support (Octopus)

    Same situation, being a small dealer. We've got ours working however since it's launch it seems impossible to get older firmware packages. The my-ricoh deeplink sends you to a blank page, and Octopus...
  11. Replies
    7
    Views
    759

    Re: MP C2003/C2503 Drum rebild

    The kits are dead easy. Most of the time now the only time I change a full PCU is when the paddles on the worm screw break off. The kits which include the charge roller assemblies can be a bit crap...
  12. Replies
    0
    Views
    265

    Reset the eco-friendly widget

    Does anybody have a clue how to go about doing this? Do many even bother? Just a thought for when smart op-panel machines end up going to new customers who may use this widget...

    Cheers
  13. Replies
    10
    Views
    1,491

    Re: 04 Range - Special Service

    It mentions it in the installation part of the service manual, but basically when you receive the machine there are two locking pins holding the scanner carriage in place. This stops the unit moving...
  14. Replies
    10
    Views
    1,491

    Re: 04 Range - Special Service

    You're a star, thank you. Can't believe I never thought about it to be honest :p
  15. Replies
    10
    Views
    1,491

    04 Range - Special Service

    Hi all,

    Recently we've got our hands on a bunch of colour 04 machines, and for the most part we're figuring things out. One head scratcher however is entering SSP, specifically for locking the...
  16. Replies
    9
    Views
    3,812

    Re: MP 301 paper feed unit - jamming problem

    Cheers matey, a job for Monday morning
  17. Replies
    9
    Views
    3,812

    Re: MP 301 paper feed unit - jamming problem

    Interesting. Do you mean part number D1272517? I wouldn't have thought that being on the main machine it would make a difference :confused: But hey it's worth a go for the cost I'm sure.

    Thanks
    ...
  18. Replies
    9
    Views
    3,812

    MP 301 paper feed unit - jamming problem

    Hi, has anyone had any issues with the 2nd tray option for the MP301? A customer has had jamming/misfeeding problems for as long as they have owned the machine, only from tray 2. We have swapped the...
  19. Re: MP C2051 not showing 'ready' or 'please wait'

    Luckily they only had one scan folder, didn't use the doc server, and no user codes or anything. Stuck another drive in, formatted and set the scan folder back up. Good to go :)

    I couldn't have...
  20. Re: MP C2051 not showing 'ready' or 'please wait'

    Yeah it fired up straight away when unplugged, just need to head back and hope it fires up in order to back the address book up :(

    Thanks guys
  21. MP C2051 not showing 'ready' or 'please wait'

    Hi guys,

    I'm more than certain this will be some sort of HDD issue, but a customer currently has a 2051 that once turned on will not show Ready on the copy screen, or even please wait. I can't...
  22. Thread: Hello all :)

    by MBZ6301
    Replies
    7
    Views
    567

    Re: Hello all :)

    Cheers guys, I'll be sure to stick around!
  23. Thread: Hello all :)

    by MBZ6301
    Replies
    7
    Views
    567

    Hello all :)

    Hi, I've been brought to this site on many occasions through googling the odd problem when in the field. Figured it was time to join up and contribute hopefully.

    I work on Ricoh machines for the...
Results 1 to 23 of 23