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  1. [Misc] Re: MPC4503 Print out dirty dot dot at center

    You replaced all PCU were they genuine Ricoh? if not did you replace the charge rollers?
  2. Thread: PASSWORD

    by copier tech
    Replies
    7
    Views
    155

    [Misc] Re: PASSWORD

    But as slim said whoever first powered on the machine out of the box would have been prompted to set the password (or leave blank as should be done)
  3. Thread: PASSWORD

    by copier tech
    Replies
    7
    Views
    155

    [Misc] Re: PASSWORD

    Try:

    admin
    password
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    510

    Re: Change speed. C224e to C364e

    Fit a complete set of boards from a C364e inc the SSD & HDD.
  5. Thread: PASSWORD

    by copier tech
    Replies
    7
    Views
    155

    [Misc] Re: PASSWORD

    Is this a brand new machine you are installing or used/2nd hand?
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    579

    Re: Best compatible toners

    Never yet found a good compatible toner they all cause some sort of issue.

    Simply not worth it shortening the life of your drums, devs & transfer units costs more in the long run.

    The main...
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    Re: technical documents - holder

    From the service manual.


    47097
  8. Replies
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    213

    Re: imc3000A - update done 0/1

    After updating via package it will show updating 1/20 as you say, it will then reboot & update the cheetah firmware thats why he got the 1/0 message.

    Check your before & after SMC sheet to see...
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    Re: Canon C5250 printing issue

    Sounds like you have auto paper/tray select set up wrong, A4 not enabled, see link below.

    Enabling Paper Drawer Auto Selection
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    389

    [Misc] Re: Scan to email absolutely not working

    What email account are you using, Gmail, O365 etc?

    I guess you have confirmed your Gateway & DNS are correct? As I test I turn on DHCP let the Ricoh choose the network settings & try a scan again....
  11. [Dead] Re: Lanier MP C2003 Magenta Developer Hsg Froze then Toner Pump failed 2 weeks later

    We only use genuine toner & this issue happens all the time.

    This is a rare occasion where I canít blame non genuine toner.
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    Re: i series reset tools

    With the iseries you use the small button behind the control panel to load firmware.
  13. Re: Bizhub c3110 " INITIALIZING total memory 1024MB"

    It is on InfoHub I looked earlier.
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    437

    Re: Konica c454e problem

    If the device was working before your guy reset the printer? find out EXACTLEY what he did.

    It sounds like he formatted the HDD hence you getting the animation error, this won't stop the machine...
  15. Re: Just how much is BIZHUB C652 differ from C652DS.

    The C652 is a very old model hopefully you got a low count on yours.
  16. [Dead] Re: Lanier MP C2003 Magenta Developer Hsg Froze then Toner Pump failed 2 weeks later

    There is no toner pump on this model, just a hopper & gravity.

    What happens is when the dev unit gear fails toner backs up into the hopper & breaks the auger.

    Basically you'll need to replace...
  17. [Misc] Re: I series stopping at 25% of the boot process

    Yes this seems to be a common issue with the iseries supposedly resolved with the latest B5 firmware.
  18. Replies
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    Re: Firmware update help C353

    I remember having this issue a lot when we used to have these machine out in the field.

    First check you have the correct C353 firmware, each model in this series is different.

    They were 'fussy'...
  19. [Misc] Re: Bizhub C284e print button flashing blue & red

    ​I think this could be it, while troubleshooting to see if the machine would scan & I also checked to see if CSRC would connect, maybe I didn't complete the last step. Thanks!
  20. Replies
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    792

    Re: technical documents - holder

    The only paperwork I keep with my Ricoh models is the 'birth certificate' hidden inside the front door.

    It is also a good idea to back up the NVRam for every machine at install, you can easily...
  21. [Misc] Bizhub C284e print button flashing blue & red

    Hi all,

    Attended this model today, it had dropped off the network because it has picked up a new IP address.

    So I turned off auto IP & set to manual, it now prints & scans fine.

    However the...
  22. [Misc] Re: Ricoh mp5503 yellow disappear on printed job

    Can you post some examples of the issue?
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    191

    Re: Bizhub C220 Error Code C-C181

    The Service USB slot is just under the LAN port under a small cover (remove 1 screw & slide up)

    ​Yes you may not be able to log into the machine webpage while there is this error.
  24. Re: Canon IR Advance 6555i Light copies and prints What should I do?

    If the machine has ben sitting for a year you may find the image will darken with use, try running around 100 duplex prints so if the quality improves.

    The drum gets a film on it over time if not...
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    Re: Bizhub C220 Error Code C-C181

    We can supply you with the firmware should you still need it drop us an email.

    Firmware Update - Printer & Copier Firmware
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