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Type: Posts; User: OutlawTorn

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  1. Printer Driver Packager - Using Windows name for User ID

    Hi there, I am trying to amend a printer driver so the jobs are held using the logged in users Windows login name.

    This works ok however it only seems to use their first name which means there are...
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    Automating address book backups

    Is this possible? I'd like to setup an automatic backup of my whole fleet of Ricoh address books maybe once a week.

    I've had a play with Device Manager NX Lite but not getting anywhere.
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    Re: New Model IM

    Can't speak for all machines but this was a brand new machine delivered to us from Ricoh and I had to use admin/system@emea login to get in.
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    Re: New Model IM

    After a bit of digging I've discovered the new admin password is system@emea

    Strange one...
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    Re: New Model IM

    No luck sadly, I've also tried admin/password with no luck - not sure if this is something across the board or we have a duff machine?!
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    Re: New Model IM

    Anyone had any issues getting logged in as an admin?

    Have just taken delivery of an IMC 5500 and admin/blank doesn't work? Same with supervisor/blank.
  7. Re: Scan to email - not using users own email address?

    Ok I have unticked the 'Use name as Sender' option on all users in the address book.

    I now get 'An error has occurred' when I try scanning? I have a mock address in use for the administrator and...
  8. Re: Scan to email - not using users own email address?

    Machine is an MPC4504 and strangely if I use the 'Quick Scanner' option instead of the fuller 'Scanner' option this works fine?
  9. Re: Scan to email - not using users own email address?

    I have tried this however the email is sent from whichever user has scanned - I'm guessing this is tied into user authentication?
  10. Scan to email - not using users own email address?

    Is there anyway to use the administrators email as the address that all emails appear sent from?

    At the moment the user scans to themselves but the sender also shows up as from that users email...
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    Re: User counters without codes?

    Yes that is correct however that doesn't help as without the code it won't print and with the code in the printer driver you still need to unlock the print at the device?
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    Re: User counters without codes?

    Thanks for the reply all, still trying to get my head around this...

    At the moment for user authentication we have user code set with all options checked i.e printing (colour/mono), scanning etc....
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    User counters without codes?

    Is this possible? At the moment we have all users using a unique code via locked print to monitor usage however this is proving unpopular with users and fairly admin intensive in terms of getting the...
  14. Quick dial/one touch buttons not working

    Hi there,

    I have recently setup an MP171 to scan to folder and setup presets for this via the WIM.

    It's working fine apart from the fact that the numbered preset buttons to the left of the...
  15. Re: Updating address book - block users from using device?

    No I am indeed local IT so I think I will just connect a laptop directly to the MFD and blitz through adding the new users.

    Cheers for all the replies!
  16. Updating address book - block users from using device?

    Hey all,

    I need to add about 30 people to a Ricoh MFD address book via WIM.

    The problem is the machine is so busy that everytime I try to add a new user it fails due to the device being in use!...
  17. Re: Ricoh MP201 - How do I search LDAP server on device?

    Edit - I have gotten this working now but the user interface for searching LDAP is terrible!

    I have to go to Destination Lists\LDAP Server\Advanced\Name\enter whatever name I am searching...
  18. Ricoh MP201 - How do I search LDAP server on device?

    Hi all,

    I have successfully setup the LDAP server and checked its connectivity, turned on LDAP searches.

    When I go to the device and click Destination List and select LDAP server it won't...
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    Re: C451 black drum problem

    Can someone show me how this plate is fitted to the black IU, I have a couple but can't figure out where it goes!
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    Re: MPC 2500 Toner Problem

    I have just had this fault and can't find this bloody gear in the parts manual, do you have the part number?
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    Re: MPC6000... Multicolored mess

    Scrub the charge rollers, that usually stops the PCU's from putting coloured lines on everything as quickly.
  22. Changed HP supplies alert percentage - messages on MFP now confusing users!

    Hey all,

    I recently changed the supplies email alerts to send out to me at 50% instead of the standard 5% that is setup on the machines. This works fine for giving me plenty of time to order...
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    Re: HP 6040 - banding

    Hey all,

    Got the customer to move the machine into an office where it won't experience such dramatic environmental changes and also swapped out all the toners.

    Seems to be working for now so...
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    Re: HP 6040 - banding

    I took another fusing unit and tested that but the fault still happened.

    I suppose it could still be the fuser as I didnt put a new one in - probably unlikely to get the same fault across both...
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    [Jamming] Re: HP CM6040 - tray 2 lift failure

    Thanks for the advice, I will certainly be watching the paper cassettes from now on.

    Fitted the lifter assembly and that solved the issue.
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