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Type: Posts; User: Rivergoat

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    [Misc] Re: C734 Bell Crank/Spring

    I'm sure you mean well trying to promote your business, but this isn't the first time I've asked a question only to get that as a response. I have access to all the official Lexmark service manuals,...
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    [Misc] C734 Bell Crank/Spring

    User managed to jam up the front door to where the left bell crank spring came off the crank. Spent a while trying to get it back on with no success and had to send it to a our bench guy who can...
  3. Lexmark E460 - Motor to Toner Linkage Question

    OK, I'll stand by my assertion that Lexmark makes some of the poorest quality devices I've ever seen. Nonetheless, I spend an incredible amount of time having to work on them, well that's probably...
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    [Misc] Re: X646 / X644 LCD calibration or repair?

    I haven't seen that specific problem, I have had touch screens show the image reversed and upside down! Cute, huh? It was the small "inverter board" mounted under the cover to the left of the screen....
  5. Re: E450 - Worth spending any more time on this boat anchor?

    Well, thanks for the ad, Paul, but I think I stated in how the manual's picture is rather dark on some pages that it should be apparent I do have the service manual as well as all part numbers...
  6. Re: E450 - Worth spending any more time on this boat anchor?

    That's pretty much what I told the client. I'm reminded of when I used to work on audio cassette recorders. The cheap consumer models usually require taking everything apart to get to what you're...
  7. E450 - Worth spending any more time on this boat anchor?

    Original problem was fail to pick up paper from Tray 1, with a clicking sound evident. Replaced pick-up arm (autocompensator I believe Lexmark likes to call it). This was pretty much a royal pain as...
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    Re: Lexmark Review?

    Terrible reliability, poor service manuals, repeated calls on devices, design flaws galore. To call them a "giant paper weight" is being kind. I would prefer deep sea boat anchor.
  9. I was informed the Lexmark vendor website will go...

    I was informed the Lexmark vendor website will go off line this weekend for improvments. Hmmmm...we shall see. While I have been able to order warranty parts through the on line system (still tedious...
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    My main gripe is Lexmark support. I get bounced...

    My main gripe is Lexmark support. I get bounced around on the phone so many times, and end up where I started. I've been given plenty of phone numbers to call, all of which want to transfer me to...
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    For those following this thread, it's been quite...

    For those following this thread, it's been quite a while now, and I was at the site on another call. The display is fine. I suspect the inverter board fixed it; OK to change the full LCD panel, too,...
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    Another thing I notice about the X646e

    These suckers are not very old, yet 2 in the last week both have broken bevel gears. What's up with that? An easy fix, but are they being over-torqued by the machine and cracking? Never seen a bevel...
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    That didn't last; in a few days it was psycho...

    That didn't last; in a few days it was psycho again. Got Lexmark to send me a replacement inverter board and for good measure another LCD display. It's been about a week since I installed them, and...
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    X646e with inverted/mirror LCD display

    Ever run across this? I had a call on an X646e with just such a display. Indeed, it was upside down and backwards. Lexmark support had not heard of it happening, but after being put on hold while...
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    Dell 5100cn printing magenta for cyan

    Had a call out on a machine with a toner spill. Wasn't very dirty inside; ticket said discussions with Dell recommended an image drum and transfer roller. I changed those, but did not have a cyan...
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    Thanks. I'm sure I'll see more of these beasts...

    Thanks. I'm sure I'll see more of these beasts today, I'll look at the driver settings on the pCs....
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    Yes, according to the Lexmark manuals if the...

    Yes, according to the Lexmark manuals if the paper size and type is the same between two trays, they are automatically linked. However, this does not seem to be the case at most sites (banks,...
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    Auto select of next available paper tray?

    Applies to most Lexmarks I play with from T522 to T630. If Tray 1/250 sheet is empty, and Tray 2/500 sheet is filled with same paper size, what do i need to select on printer so it draws from that...
  19. Your experience with Lexmark technical support?

    Recently I have found Lexmark to be simply absurd. Whereas I am a "certified service technician" and have access to the service providers site, it still has been more than frustrating to submit a...
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    Oops, perhaps you misunderstand. Although I...

    Oops, perhaps you misunderstand. Although I traced J29 to both the bottom and envelope connector, this unit has no envelope feeder on it.
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    Another T630 issue - Duplexer this time

    Machine not duplexing. Paper comes part way out the output bin, then throws an error of potential jam, check duplexer. Well, duplex tests from the diag mode don't work, I put on a known good duplexer...
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    BOOTP on after a power outage

    I've seen this happen on a few printers, T612s and T630s. IP addressing is static and all is well. After a power outage at site I get a service call that the printer isn't working. I check to find...
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    Printer looks OK now as far as printing. A "new"...

    Printer looks OK now as far as printing. A "new" bad charge roller looks to be the suspect. Installing yet another new charge roller gave much more acceptable results.

    Now the door close micro...
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    OK, thanks, I will look at those when I am back...

    OK, thanks, I will look at those when I am back at the bench. I've taken these units apart pretty far, so getting the covers off is no problem....
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    I won't have a chance to get back on the bench...

    I won't have a chance to get back on the bench until the end of the week, but another tech looked at it today. He said he checked the slit glass, cleaned, and it made no difference in the light...
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