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Type: Posts; User: bret@cos.flag.org

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  1. Re: canon c5535i veryslow doesn't recognize ink

    Assuming you have basic things like you can ping the server that you're trying to scan to from the copier. There is a PING function on the copier. I know you said you could print, but that doesn't...
  2. Re: Firmware update for Canon IR ADV C5051

    > Even a copy of the firmware to another usb key doesn't work.

    I experienced that copying the firmware from one USB to another does work. I did just that a few days ago and it worked fine. Of...
  3. Re: Firmware update for Canon IR ADV C5051

    Thanks everyone.

    I finished upgrading all of these machines using a USB with the firmware loaded on it, using the "DOWNLOAD" button in service mode. That's the most straightforward for my...
  4. Re: IRC5045I showing error E025-0110

    Oh wow. I've not experienced that myself where the toner gets stuck. I've only had the door get stuck.

    I would suggest (if you are not already doing this) to press the button on the screen to...
  5. Re: jam 1101 irA c5560i with inner finisher h1

    Ok thanks very much. I will try this as soon as I can. Might not be soon because I don't get to this machine often.
  6. Re: jam 1101 irA c5560i with inner finisher h1

    Thanks Giogi,

    I looked up this option (SORTER > OPTION > FIN-SP1) in the service manual and it is very non-descriptive. It just says it is a finisher special setting.

    I could try this, but I...
  7. Re: jam 1101 irA c5560i with inner finisher h1

    I know it's four years later, but I got a report from a user that they're having this same issue on an IR ADV 5560 with an inner finisher H1 machine i service. The paddle drops when it's not supposed...
  8. Re: IRC5045I showing error E025-0110

    @NM0174

    Did you work out a resolution for this problem?
  9. Re: Firmware update for Canon IR ADV C5051

    Thanks,

    I went ahead and created two USB sticks with the proper update software using SST and updated a IR ADV C5051 and a IR ADV C5255. Those went fine. I'll drop the web interface method for...
  10. Re: canon c5535i veryslow doesn't recognize ink

    I did my homework (internet searches) and I don't see anything new or unknown about updates that disable this. All you have to do is to in to Programs and Features, Add/Remove Windows components and...
  11. Re: canon c5535i veryslow doesn't recognize ink

    Could you supply more specific info on this windows update? Or a link to an article on it? If that is the case then I will be having some issues shortly.
  12. Re: Firmware update for Canon IR ADV C5051

    I forgot to mention that these copiers I service are not connected to the internet. I see there is an option in the web interface in Management settings, as was mentioned above, so I just need to...
  13. Re: Firmware update for Canon IR ADV C5051

    Thanks everyone.

    The firmware version is currently: DC-CON 71.01 and R-CON 24.01

    The error code being gotten wasn't technically an error code, but a NG print job result code of 857, which means...
  14. Re: IRC5045I showing error E025-0110

    I had this same problem last year.

    Luckily the handling is simple, take a credit card, slide it in along the right side of the yellow toner door, that hits a switch of some sort in there and the...
  15. Firmware update for Canon IR ADV C5051

    Hi guys,

    I have a few (6) Canon IR ADV C5051 machines that I support, and they haven't had a firmware update since about 2016.

    I'm suspecting a firmware update may help because users have been...
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    Re: Cause for repeating black spot?

    Self imposed covid restrictions, far more strict than government restrictions. Folks susceptible to illness. Their call, not mine.

    I completely agree with you guys. I'm not trying to skip out of...
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    Re: Cause for repeating black spot?

    Thanks guys for your advice and concern.

    If only it were that simple...

    Covid is preventing me from going there, factually. I have very limited access, only after hours and only on a really...
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    Re: Cause for repeating black spot?

    One of the users tried the Auto Correct Color Mismatch process again and it worked this time. And they're happy with the colors.

    I'm going to let it be for a while and check back with them.
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    Re: Cause for repeating black spot?

    Roger that.
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    Re: Cause for repeating black spot?

    I got an opinion from another tech that since the drum was recently changed, that it is probably that the drum is mis-aligned which would cause that issue. He suggested to open it up and pop out and...
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    Re: Cause for repeating black spot?

    I searched for an applicable definition of IPA and I'm supposing you mean Isopropyl alcohol.

    Ok. would I need to remove the ITB to get to the patch sensors? I'm looking through the Service Manual...
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    Re: Cause for repeating black spot?

    Yes it's brand new from Canon, sealed. Not generic.
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    Re: Cause for repeating black spot?

    Ok, I changed out the black drum, and the repeating black spot went away. I ran color calibrations last night and all was well.

    Now today the users are saying the colors are not properly aligned....
  24. Re: iR ADV C3520i Gen 1 - "Ghosting"

    Sorry I can't offer more advice than the others, but I've never used generic toners on a Canon copier and I've never seen the problem you're having. I'd have to agree that the generic toners are...
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    Re: Export settings to text file

    I'm using a PS driver, not PCL, due to color accuracy being better with the PS driver.

    What I found, through much searching through settings on the copier and printer driver, is that there is a...
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