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Type: Posts; User: mkonkelz

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    Re: C300i - Color Cast on Scans

    I am a trained tech, but that was a while ago. Nowadays i do a different job, but still maintaining my printers and MFPs by myself.

    But if this boils down to be a hardware issue i`ll sure call the...
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    Re: C300i - Color Cast on Scans

    Would be great if someone could provide me a newer firmware to install.

    When i can`t solve the problem i`ll call the KM dealer.

    I think the chances are pretty high, that this is a software...
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    Re: C300i - Color Cast on Scans

    I attached the sample to Post #1 :)
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    Re: C300i - Color Cast on Scans

    Yes, printing is all fine. It only appears on scans.
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    Re: C300i - Color Cast on Scans

    Normally i don`t use bleed removal, but for test purposes on this i did, and nothing changed.
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    Re: C300i - Color Cast on Scans

    I have tried it with bleed removal and discoloration adjustment both turned off and on. It`s still the same.
    My standard setting for both would be "off" / 0 Standard.
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    Re: C300i - Color Cast on Scans

    The problem occurs with different papers. Also when scanning recycling paper and newspapers for example.
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    Re: C300i - Color Cast on Scans

    Prints look fine, and also the test printouts from the service menu for color adjustment look great.

    What test page do you mean?
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    Re: C300i - Color Cast on Scans

    Glass and strip are clean. I will search for an auto detection sensitivity setting and check it.

    Edit: I am scanning color in color. It also appers on a scans with pictures and vibrant colors.
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    Re: C300i - Color Cast on Scans

    It is brand new (1 week old).

    I will try it out, but the system got set up by the dealer (it had the right date and time configured on delivery).
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    Re: C300i - Color Cast on Scans

    It appears from the Platen and the DF.
    When scanning 2-sided from the DF it`s only on the 1st page.
    When disabling Auto-Color and scanning B&W only the problem seems to disappear (not sure yet).
    ...
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    Re: C300i - Color Cast on Scans

    Okay, i just tried scanning double sided. And it only shows on the 1st side(s).
    So the DualScan CIS seems not to be affected.

    Edit: Also it just appered on 4 separate scans in a row, just to...
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    Re: C300i - Color Cast on Scans

    I need to try this. The scans so far were only one sided.

    Edit: It also appers on the original glass.
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    Re: C300i - Color Cast on Scans

    I always scan using auto color detection, so it shows on auto color. I don`t scan B&W.
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    C300i - Color Cast on Scans

    Hi everyone,

    i have a problem withy my scans having a magenta color cast. This behavior occurs randomly, maybe once out of 10 scans.
    The whole document will have the color cast, it doesn`t matter...
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    Re: Bizhub C300i - Buying Advice

    Yes, if something breaks i will use the warranty. I spoke to KM before buying. This should be no problem.
    I also can call the dealer at any time, they promised to help me out if something goes...
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    Re: Bizhub C300i - Buying Advice

    Today i gave them a call and talked to a technician. It was a mistake on their part, the tec who did the install set the passwords to their standard, because normally they don`t sell this machines...
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    Re: Bizhub C300i - Buying Advice

    Today was the day! My brand new C300i was delivered, but my joy did not last very long!

    As it seems my KM dealer changed all the important passwords. CE and also the Admin password :mad:

    I told...
  19. Re: HP MFP M575c - Service Manual and Parts Guide

    Thank you, but i tried searching via google and found nothing at all, only the regular End-User manual.

    Thanks for the Link to the manual.

    Is the HP repair manual the service manual?
  20. HP MFP M575c - Service Manual and Parts Guide

    Hello,

    can someone provide me the latest Service Manual and Parts Guide / Technical Documentation for the HP M575c MFP System?

    That would be great :)
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    Re: Bizhub C300i - Buying Advice

    Yes, for OCR and Scan to DOCX and XLSX. I have a software solution, but it would be also great if the System would support that natively.
    I know, that the process would be slower than my software...
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    Re: Bizhub C300i - Buying Advice

    i already got them :)
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    Re: Bizhub C300i - Buying Advice

    Yes, I know and I will, but I donít want the system to stop on a specific page count.
    So thatís good News :)
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    Re: Bizhub C300i - Buying Advice

    Am i right, that the consumables will not stop the system after they have reached their end of life counter?
    E.g. for drum units with a 100k max count. They will (in theory) continue to work...
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    Re: Bizhub C300i - Buying Advice

    Okay, so i can add on every option i mentioned later? The Keypad, the USB-Hostboard, the WiFi-Option, etc.?
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