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Type: Posts; User: Elmojo

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  1. Re: Bizhub c308, print quality issues - where to begin troubleshooting?

    Yep, that's where I ran it from, at the suggestion of someone above. Sorry, can't recall who...you know who you are. :)



    The 3 color drums were simply end of life.
    I replaced them and all is...
  2. Re: Bizhub c308, print quality issues - where to begin troubleshooting?

    Morning all,
    I just wanted to thank everyone for their input and advice.
    I replaced the 3 color drums, and performed the gradation as directed.
    Print quality is back to bueno. :cool:
  3. [Misc] Re: c308 losing network connection, but only for scanning

    Ok, thanks.
    I may have to come back and try the upgrade at another time. I don't have any other flash drives with me, and I know I don't have any Transcend drives at home.
    Thanks for the help guys....
  4. [Misc] Re: c308 losing network connection, but only for scanning

    Ah...that sounds risky. I mean, the machine is working pretty much fine at the moment. I'd hate to brick it, just trying to do a software update!
    It's possible that it just doesn't like these...
  5. [Misc] Re: c308 losing network connection, but only for scanning

    Yes, I saw a black dot, top right on the screen. What does that mean?
    If I leave the front door open, it just boots as normal and tells me to close the door. Nothing happens until I do, then it...
  6. [Misc] Re: c308 losing network connection, but only for scanning

    Man, you guys are sharp! I love it!
    I've tried 2 different drives, one 1GB and one 2GB. Those are the smallest I have. Everything else is 16GB+.
    I tried holding stop just for the first few seconds...
  7. [Misc] Re: c308 losing network connection, but only for scanning

    Ok, so I'm on site, but I've hit a wall...
    Firstly, stupid me can't find the port for the FW update. I thought it was the front panel port, but the machine doesn't do anything different when I power...
  8. [Misc] Re: c308 losing network connection, but only for scanning

    Cool, thanks guys!
    I found some documentation from Konica about using the built in Windows FTP server.
    I have it set up to test, and will give that a shot tomorrow.
    If it doesn't work, I'll try...
  9. [Misc] Re: c308 losing network connection, but only for scanning

    So I'm gonna be on-site tomorrow to update the FW, and would like to set up the FTP on the server at the same time, if someone could provide some guidance on how that works.
    I've tried to find the...
  10. [Misc] Re: c308 losing network connection, but only for scanning

    If I was on-site, it would have been. I'm over an hour away, and am waiting for parts for another job at the same site.
    When I go next week, I'll do both together. I'm limiting my in-house time...
  11. [Misc] Re: c308 losing network connection, but only for scanning

    Well, no joy on forcing the copier LAN mode to 100M/full duplex. It failed again this afternoon. :(
    I guess I'll have to run the FW update, and go from there....
  12. [Misc] Re: c308 losing network connection, but only for scanning

    Static IP on the server and copier. yes, rebooted server after power setting changes.



    Ok, changed it via remote web portal. I'll get someone on-site to power cycle the machine. Thanks.
  13. [Misc] Re: c308 losing network connection, but only for scanning

    Morning all...update time.
    So I changed the power saving setting on the LAN card on the server to OFF.
    As of this morning, the connection had dropped again and required a reboot, so I guess that...
  14. [Misc] Re: c308 losing network connection, but only for scanning

    I am, and I will likely do so again. :D
    This community has been SUCH a HUGE help to me in the past few months!
    I'm a member of quite a few forums, message boards, mailing lists, etc... and I'd be...
  15. [Misc] Re: c308 losing network connection, but only for scanning

    I'd love to!
    Firmware source?
    Update Instructions?
    Svc Manual?
    I'm such a needy beggar.... :o
  16. [Misc] Re: c308 losing network connection, but only for scanning

    Because it works perfectly fine, and I absolutely despise Windows 10. That's an entirely separate conversation, and not one that you want to get into with me, I assure you. :p


    I believe we tried...
  17. [Misc] Re: c308 losing network connection, but only for scanning

    I'm fully aware of the security issues of SMBv1. However, I've had more times than I can count in the past couple years where older equipment just refused to play nice without it.
    Sometimes you just...
  18. [Misc] Re: c308 losing network connection, but only for scanning

    Yes, error msg on the copier, noted in OP. Not sure of exact wording.
    Office manager is going to get a photo next time it happens.
  19. [Misc] Re: c308 losing network connection, but only for scanning

    Good point! Sorry, didn't realize I wasn't supposed to post the code. I removed it from the other post. :o
  20. [Misc] Re: c308 losing network connection, but only for scanning

    All great ideas, thanks folks!
    I'll check into the server-side settings. I'm pretty sure it's not going into sleep mode, since I built it, and I log into it fairly often via Teamviewer. I never...
  21. [Misc] Re: c308 losing network connection, but only for scanning

    Unfortunately, that's not an option. Someone (not me!) ran cat5 directly from the server area to the copier room. There are terminated cables hanging out of the wall at both ends. No patch cords, no...
  22. [Misc] Re: c308 losing network connection, but only for scanning

    Good question. Is that info viewable via the web interface?
    I'm remote at the moment.
    Also, I've just discovered that it seems that someone has changed the admin login from the default 1-8x2.
    Any...
  23. [Misc] c308 losing network connection, but only for scanning

    Hi all,
    I've searched until my eyes are crossed, but I can't seem to track this one down.
    Also, I've investigated the possibility of it being an issue with SMBv1, but it appears that it's already...
  24. Re: Bizhub c308, print quality issues - where to begin troubleshooting?

    Thanks Syth, that seems prudent.
    I'm not too worried about a callback. It's my company, so I get paid either way if I have to make a 2nd trip. ;)
    However, I'd certainly prefer to fix it right the...
  25. Re: Bizhub c308, print quality issues - where to begin troubleshooting?

    Thanks for the advice, folks.
    So here's a weird one.
    I called the office just to confirm a few things, and the manager says that it only does the lines on prints from a computer, not copies.
    How...
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