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Type: Posts; User: dalewb74

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  1. Replies
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    Re: Printing from Adobe DC and Photoshop

    does this particular model require the PS card in the SD card slot? not sure if it is one of the models that has PS preloaded now from factory. that could be a possible fix.
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    Re: Ricoh MP2352 Twain driver

    ricoh has a stfconfig tool you can login as a tech and download a copy. i believe its just a twain scan to pc.
  3. Re: Ricoh smb scanning with end to end encyrption

    something i have tried in the past to see if it works or not. are you able to bypass the server and do the setup on just 1 pc? just to see if that works or not.
  4. Thread: BRAdmin Pro4

    by dalewb74
    Replies
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    79

    BRAdmin Pro4

    so i just found BRAdmin Pro4 online. has anyone used it before? had any issues? it seems pretty straight forward. mainly i wanted it to create backup files of customer settings. occasionally i have...
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    Re: MFC-L9570cdw Service Manual

    if you bought the other shop would you no be an authorized dealer then? giving you access to what you need. but i agree with phil, as i am brother authorized tech. that's the only way to get your...
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    Re: ricoh mp c3003 - error sc665-02

    might be time to download new version of the s. manual. i found the error code right away with a quick search.
  7. Re: ricoh mp c307 missing toner and waste toner

    assuming you are using a ricoh toner. i have ran into an issue once or twice that even though the ricoh box stated it was for that model, it actually wasn't. lucky enough i figured this out simply by...
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    [Misc] Re: E25c Fiery Software

    contact ricoh support. i recently had an issue with a fiery pc. after speaking with support they pointed me to a website to download the fiery software. also in this process it creates a bootable usb...
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    Re: Technical Service and Support (Octopus)

    ok maybe this is just something i haven't heard of.... what is Octopus? for ricoh anything i use the tsrc site as well as the rfg-esource site. or i log into the ricoh learning site.
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    Re: IMC3500 Duplex jam

    in the service manual you found the SC code that you posted? 622-11 doesn't appear to point to any of the parts that you stated you have replaced.
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    Re: Lexmar Firmware LW80

    all the more reason to use lexmark toner..... generic is cheaper. but you get less life out of it and they cause more problems in the long run......OEM.
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    [CQ] Re: Lexmark CX922de Colors All Jacked up....

    they junked the copier? those are fairly new models. if you are a lexmark dealer i would even say most likely the parts are still under warranty. though purchase date is a factor. but i guess it's...
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    Re: mpc6004ex as a network device for scans

    ricoh has a new scan to folder setup tool. ricoh stfconf tool v2.2.6... you can login and download it from the ricoh site. i have used it and it seems to work alright. occasionally it hasn't worked...
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    Re: Pro C 7100 Fiery E43a system DVDs

    i was informed about a month ago you can download fiery software from the ricoh website. but this doesn't apply for older fiery systems, where our fiery is the 24B. ricoh said that wasn't available...
  15. Re: optics cleaning cloth + platen glass slippery product

    i have never tried it. but i have been told to spray a light coat of car wax onto the adf glass. any thoughts on this?
  16. Thread: TA-3551

    by dalewb74
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    648

    Re: TA-3551

    i have been told before by one of our more experienced techs that he has used an oil on the adf glass. i have never tried this before. but he said a light coating helps prevent stuff from adhering to...
  17. Thread: TA-3551

    by dalewb74
    Replies
    15
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    648

    Re: TA-3551

    i don't believe i would use a flat blade on the glass. i typically use my thumbnail whenever cleaning solution doesn't remove something on the glass. that prevents a possible scratch. personally i...
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    Re: FS-4100DN Casette 1 Lift Issues

    given the age of the printer have you considered getting a new one?
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    [CQ] Re: TaskAlfa 308ci Eats Drums.

    so what kind of media is the customer feeding through the copier?
  20. [Misc] Re: Ricoh Afcio SP C830dn streaking and faded lines

    you mentioned that the manufacturer is out of business due to covid and won't return your calls? ummm no i talk to ricoh whenever needed. what company do they say they are with when they answer the...
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    Re: MP C307 - WI FI

    ricoh using the word wi-fi makes everyone think it has built in wi-fi. but this is not the case. as stated earlier this is for connecting your phone when you are close to the copier itself. they need...
  22. Re: What problems do Lexmark MS331, MB3442,M1246, XM1246 have, any advice?

    have seen a few of these brand new bad out of the box. and not the same issue. so be mindful of that.
    though the ones in the field seem to do alright so far. still a fairly new machine, hasn't been...
  23. Re: Lexmark xc9235 skewed immage in scan mode

    what steps did you follow in the service manual? what have you done so that we are not repeating steps?
    feed rollers? guides? etc.
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    Re: Ricoh MP2555 dual fax line?

    dedicated fax phone line..... then people are not calling that number.
  25. Re: Disable MP tray and for printer to use cassette 1 and cassette 2

    make the bypass size and type a weird size and type. then whenever you print letter or whatever it should pull from the cassette. assuming the cassette is set to the correct size. i agree with what...
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