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  1. Replies
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    Re: Xerox C60 copy quality issues

    You don't seem to have said what the actual quality issue is. Can you post an example? Have you tried test pages from service mode?

    Sent from my LYA-L09 using Tapatalk
  2. Re: Xerox ColorQube 8700 - Print quality issues

    It's been a good few years since I've worked on any ColorQube, but I recall seeing some very similar output.

    If I remember correctly, it was a timing issue with the print head or print head tilt....
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    Re: Xerox Versant 180 error 42-384

    Machines built after June 7th 2018, don't have an encoder. It's all in the NVMs. Have you done an NVM initialisation?

    https://uploads.tapatalk-cdn.com/20210422/84aefcc601aa0bb24c467e84c214b5d6.jpg
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    Re: GSN lock & bus station question

    Strange. We're an ASP and each have our own and have to have individual GSN ID to get booked on training courses.

    That GSN ID and all training records then follow you as an individual, should you...
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    Re: GSN lock & bus station question

    Why don't you assign all of your techs a separate GSN ID and let them set their own password? Their GSN ID is needed for them to do proper training and certification anyway

    Sent from my LYA-L09...
  6. Thread: gsnlock

    by jhalfhide
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    Re: gsnlock

    You authorise it using your GSN ID and password...



    Sent from my LYA-L09 using Tapatalk
  7. Thread: gsnlock

    by jhalfhide
    Replies
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    Re: gsnlock

    As above, easiest is a USB to serial adapter.

    That said, going back to your original question, you can run gsn lock and PWS tools on multiple computers. Just log into XRXGSN online and download...
  8. Re: User Groups A Possibility As A Subset of Xerox Forum ??

    The irony

    Sent from my LYA-L09 using Tapatalk
  9. Re: User Groups A Possibility As A Subset of Xerox Forum ??

    There's such a crossover in families, the Xerox product line family tree is practically a totem pole.

    Everything's an evolution of an old machine, so I could see people spamming multiple sections...
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    Re: Fiery & Xerox issues

    I tend to set auto update at 0300 or something, and it will do all the necessary reboots after each one, and be done by morning.

    I've only ever had one fiery motherboard fail on me in my 16 years...
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    Re: Fiery & Xerox issues

    I'm not seeing any issues. I pretty much exclusively work production kit with Fiery controllers.

    If I hit an issue with connectivity, it's usually either an NVM initialisation to get the fiery...
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    Re: Fiery & Xerox issues

    I can't really help on the training side, but what machines/fiery combos are causing issues, and what exactly are the issues?

    Sent from my LYA-L09 using Tapatalk
  13. Thread: xerox

    by jhalfhide
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    Re: xerox

    Some do, but not this one. The USB cable method tends to be on their production kit and not the office Workcentre/AltaLink/VersaLinm range

    Sent from my LYA-L09 using Tapatalk
  14. Thread: xerox

    by jhalfhide
    Replies
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    245

    Re: xerox

    You altboot with a usb using the freely available firmware on xerox.com

    Details on USB file/folder structure are on your service manual under general procedures.


    Sent from my LYA-L09 using...
  15. Re: Xerox 6605DN Toner Cartridge "metered" not working in standard un-metered machine

    Metered means it is only for use on machines currently under a Xerox contract.

    It won't work unless you rechip it.

    Sent from my LYA-L09 using Tapatalk
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    [Misc] Re: Non Expiring Freeflow License

    As far as I am aware, they all expire eventually and are set to the contract length. Xerox will only issue them if you are on a PagePack contract with them.

    Even us, as an authorised partner,...
  17. Re: Xerox C60 (+ Fiery) - Remote Scan not working

    Are you expecting a scan button in the remote scan application? That's not how it works. It's not a TWAIN scanning application. It's a method for pulling mailbox scans.



    Sent from my LYA-L09...
  18. Re: Xerox C60 (+ Fiery) - Remote Scan not working

    Log in as guest on the remote scan application, all lowercase and no password. Hit update templates on the copier and scan using one of the fiery templates.

    Sent from my LYA-L09 using Tapatalk
  19. Re: customer moved and want to use a cell phone hot spot to print/scan?

    I have done this install for a remote worker. It was a little A4 MFD in addition to the head office contract.

    Most mobile phones will allow tethering for a small handful of devices, although each...
  20. Re: Xerox WC 7830i blurry prints on PDF documents only

    As Phil said, much more info needed.



    Which driver are you using? Which pdf reader are you printing from? Have you tried the Adobe Reader 'Print as Image' option?

    Sent from my LYA-L09 using...
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    Re: Versant 280, Fiery issue

    Try a reload first, but HDD are low cost items so I would have no hesitation in just replacing and doing a software reload on the fiery anyway.

    Sent from my LYA-L09 using Tapatalk
  22. Re: Ricoh MP C6503 - Card reader works until sleep or reboot

    It was ambiguous. They said "it does beep when not working, indicating power". Does that mean it beeps after the machine has been woken up, or whilst still asleep?

    Sent from my LYA-L09 using...
  23. Re: Ricoh MP C6503 - Card reader works until sleep or reboot

    Seems like a usb port sleep issue. If the usb port is kept-alive on the good machine, but set to power off when the other machine sleeps.

    Is the card reader active and bleeping on swipe, even with...
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    [Funny] Re: Amusing Display Messages

    Our call desk system is good for funny messages. It handles machines and accessories on a parent/child basis. The machine is the parent, and finishers etc. are all children of the parent. When you...
  25. Re: any guide list for slow printing non WSD?

    Have you got your ethernet port speed settings right? Have you tested with a laptop straight into the device?

    Sent from my LYA-L09 using Tapatalk
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