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Type: Posts; User: Santander

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    Re: TASKalfa 7002i - add toner issue

    It appears you have a toner sensor error. You could try running sim 130 & 131, but it is most likely a bad toner sensor in the developer unit. I would start with replacing the DV unit first.
  2. Thread: jam 4201

    by Santander
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    Re: jam 4201

    the 4200 codes indicate that the unit does not see the page arriving at the fuser. Since you have replaced the fuser I would look towards the registration sensor as a potential problem.
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    Re: FS-6530mfp out of memory

    Have you checked the status of print jobs? Is there a print job that has not printed and using all the memory? The ram memory is shared between copy and print and if you have a print job that is...
  4. [Misc] Re: Kyocera users forget pin then can't delete job from private print queue

    Personally, I have not had a situation where I needed to delete private print jobs using netviewer. However the netviewer manual states that you can do it without the pin number. At least it is...
  5. [Misc] Re: Kyocera users forget pin then can't delete job from private print queue

    After you get the private print jobs deleted, you should go into the job box setup and turn on deletion of job retention. You can choose 1 hour, 4 hours, 1 day or 1 week. If the private print is...
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    Re: New bie from the Netherlands

    Welcome Aboard!
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    Re: hansonlau from Richmond BC Canada

    Welcome Aboard!
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    Re: taskalfa 3500i

    Just refilling a genuine toner cartridge with toner from a compatible won't work. The serial number imbedded in the toner cartridge's RFID chip is already logged into the machine's memory and...
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    Re: DP-770 on CS2551ci Unresponsive

    You have either a bad original detection sensor or more likely the flag that is part of the plastic holder that houses the pickup roller and feed belt is not activating the sensor due to the holder...
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    Re: Noob here. Not noob in the field.

    Welcome Aboard.
  11. [CQ] Re: Kyocera Taskalfa 2552ci - Yellow color is missing on status page

    Did you run Sims 464 and 469 after replacing the drum as per the manual? Have you tried putting the old drum back in to see if the yellow returns? When you replaced the yellow drum, was the unit...
  12. Thread: Newbie

    by Santander
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    259

    Re: Newbie

    Welcome Aboard!
  13. Thread: Checking in.

    by Santander
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    244

    Re: Checking in.

    Welcome Aboard!
  14. Thread: F041 code

    by Santander
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    343

    Re: F041 code

    Thank you for letting us know what resolved your problem. Glad you got it going.
  15. Thread: F041 code

    by Santander
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    Re: F041 code

    I suspect the unit does not even know that it has a scanner due to a bad connection from the ISC to the main board. Make sure all the connectors between the two are seated fully and especially the...
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    Re: Kyocera FS1135 has C7990 error.

    The drum assembly is where the waste toner is collected. We have had only limited success in vacuuming out the waste toner area and getting more than a month or so out of the unit. We have found it...
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    Re: task alfa 4551ci pcl xl errors

    Have you printed out the event page to see if there are any F codes being generated? Had a customer a few months ago who used a third party program that was web based and suddenly started creating...
  18. Re: Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    We currently have 150+ of these units in the field, most which are doing 5K a month or more and they have proven to be very reliable. They initially had a fuser problem that is now solved and Kyo...
  19. Thread: Hello

    by Santander
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    Re: Hello

    Welcome Aboard.
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    Re: Newbie Check In

    Welcome Aboard.
  21. Re: M6635cidn KFS says off line - but we can print to it fine ??

    Has the customer's IT made any changes to the network? Had a case 9 months ago where 20+ machines at a customer went "offline" that had been working fine. Their IT department claimed they had not...
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    [CQ] Re: 7002i DV streaking

    As Blackcat said it could be the quality of the paper. I have had numerous situations where the build up of what I call "paper dust" has created strings 8 to 10 inches long. One could break free...
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    Re: Kyocera 406ci - dead

    Since you said that you replaced the power source PWB with a new/known good one and you are still getting the same symptoms, you have a short somewhere. Disconnect the output connectors on the power...
  24. Thread: Newbie

    by Santander
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    Re: Newbie

    Welcome Aboard.
  25. Thread: KFS Problems

    by Santander
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    Re: KFS Problems

    We are all here to help. How does your manager know that there is a new firmware coming next month? Kyo does not release FW update info until they release the firmware, which identifies the fixes...
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