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  1. Replies
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    Re: Notification issue

    Check the firmware is on the latest.

    We have some clients that turn off the machines at night this could also be a reason.
  2. Thread: MP 3353

    by copier tech
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    95

    Re: MP 3353

    No, you should not use that SP mode.

    Enter special SP mode & use SP5846-46. This will wipe the HDD & reset the admin & supervisor passwords back to default.
  3. Re: MP C407 print by phone user not allowed

    Sounds like you have user authentication/user codes enabled. Especially if the machine has just come back off lease.

    We have a C407 in the office & use the Ricoh connector app without any issues...
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    Re: konica and ineo

    Maybe try HEX 00
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    Re: Bizhub 215 firmware needed

    Happy to help please contact us at the links below.
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    Re: Konica PPLM USB firmware?

    Happy to help with this firmware. Once updated you can then disable the 'end of life warnings'
  7. [CQ] Re: Ricoh MP 5055 Imaging Unit, Fuser unit Life

    If you are looking at replacing the drum/Dev or fuser remember with Ricoh we rebuild these units (this works out a lot cheaper) unlike Konica Minolta where we simply fit a complete unit.
  8. [Misc] Re: Versalink C7025VS making a clicking sound & is calling for magenta toner

    I sent the client out a new M toner & the issue hasn't returned. However I could turn the faulty toner by hand fairly easily.
  9. [Misc] Re: Gradation adjusment contantely ir c4080

    This is normal on these old models. Any change in room temperature, humidity or when the fuser drops below 120c the machine will run gradation adjust.

    The machine was designed to do longer print...
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    [Error Code] Re: don't boot up error

    How far does the machine boot?

    Can you post a screen shot?
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    Re: Toner Density Ricoh 2503

    Carry out a PM replace the K PCU & Dev if over life.

    Update the firmware & run ACC.

    This will most likely resolve any print quality issues you have.
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    [Misc] Re: c220 Not loading the firmwire

    You are replying to a 9 year old thread!

    However should you require the latest firmware we can supply this.

    Please contact us at the links below.
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    Re: C220 firmware update

    With SMB v1 enabled you should be about to scan via SMB OK.

    We have a few clients that still scan to Win 7 machines without any issues using the C220 series.


    We can supply the latest firmware...
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    Re: gmail from coipier to scan fails

    Actually it does.

    If I sent a gmail account up for a Bizhub it scans first time every time. However setting up on a Ricoh I have the log into the gmail account & click the authorisation link...
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    [Misc] Re: SMTP Authentication causes error

    Assuming you have entered all the SMTP details correctly & the network setting, gateway, DNS etc are all correct.

    Log into that gmail account from a PC & check to see if you have received any...
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    Re: gmail from coipier to scan fails

    Assuming you have entered all the SMTP details correctly & the network setting, gateway, DNS etc are all correct.

    What make/model is it failing on? firmware the latest?

    Log into that gmail...
  17. Re: Konica Software Switch settings (complete)

    Anyone? :O)
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    Re: konica and ineo

    Everything is identical inc the firmware.

    If you change SW 10 to HEX 02 this will change it to a Konica Minolta then you could change the front cover logos.
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    Re: connection lost e-maintenance

    I was battling this a few weeks ago, got the client IT involved turned out to be their firewall blocking access.
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    Re: printer activation on a 4G network

    What about simply running a USB cable to her PC/Laptop? that will get her printing temporarily.
  21. Re: cannot log in web image monitor ricoh mp301

    Try a different browser & as always make sure the fw is the latest.
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    Re: Scan to email failure - bizhub c284

    Always good to a keep a client like this happy it is important to hold on to 'future business'

    If all they want is to scan via gmail for example then as I said before the easiest solution is to...
  23. Re: BIZHUB C224 missing "Store address" tab in the web interface

    You can fit any 320gb HDD when you turn on the copier it will ask you to format choose yes, reboot & you should be good to go.
  24. Re: Request bizhub c220 Animation Guide Data

    Please reply to the email we sent you with the file attached & iíll look into this for you.
  25. Re: BIZHUB C224 missing "Store address" tab in the web interface

    If the HDD is UNSET the machine will not display the animation guide missing message.
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