Search:

Type: Posts; User: JayPaul

Page 1 of 7 1 2 3 4

Search: Search took 0.08 seconds.

  1. Replies
    12
    Views
    907

    [Misc] Re: MP C306_406 Black Drum units

    Spoke to a former engineer and he did the same thing, had 406 PCDU with him by mistake for a 307 and realised. Swapped it over and said it was ok, that customer did ring back later I think saying it...
  2. Replies
    12
    Views
    907

    [Misc] Re: MP C306_406 Black Drum units

    Thought I would jump in on this. Firstly about the PCDU's they seem to be 99% identical but I also don't know what the last 1% is they changed to make them incompatible with eachother, I'm pretty...
  3. Thread: Ricoh mp c5503

    by JayPaul
    Replies
    16
    Views
    1,190

    Re: Ricoh mp c5503

    What dev are you putting back in the 03 dev units? You can't buy individual dev bags can you? Or are you just putting in an older model such as 4501 or something...
    I haven't reused a dev unit on an...
  4. Replies
    14
    Views
    1,264

    Re: IS the mp305+ any good?

    It's more a machine that a customer wants, if they want to print/copy onto A3 but want a smaller desktop size machine. Welcome 305 +
    I only have 2 out and haven't had any problems I don't think but...
  5. Replies
    29
    Views
    3,102

    Re: Printing on label paper multiple times

    Ahh excellent. I had a brief glance through the Avery website and looked in FAQ but couldn't find mention of multiple feeding of the same label paper.
    The sales person told them straight up that...
  6. Replies
    29
    Views
    3,102

    Re: Printing on label paper multiple times

    Well up until yesterday I have been on my own for 2 months looking after 500 machines over 5 counties, the in house software we use and the customers software (embedded). My quality of work/time per...
  7. Replies
    29
    Views
    3,102

    Re: Printing on label paper multiple times

    Off the top of my head their label paper was something like Lyreco L7 163, I think.
    The whole situation would have been resolved in 10 seconds if the customer said 'we have just tried putting...
  8. Replies
    19
    Views
    2,218

    Re: Scan to folder on mac stopped working

    I will try that at some point. I'm kind of dragging my heels a bit with them because the sales person is very friendly with this customer and ages ago it started out as 'can you just help this...
  9. Replies
    29
    Views
    3,102

    Re: Printing on label paper multiple times

    I'm still suprised they managed to do it on their old machine for at least 3 years and then on a newer machine for the last 4 years without a single label coming off and sticking inside the machine. ...
  10. Replies
    29
    Views
    3,102

    Re: Printing on label paper multiple times

    They can't print off a full sheet. It is some financial work so I think she does 1 client and prints off their address or something, does something else to close that job and then say 3 hours later...
  11. Replies
    29
    Views
    3,102

    Printing on label paper multiple times

    Hi all, I have a customer, a low volume MPC 3002. I found out yesterday that they are running label paper through the bypass which is set to Thick 3. There are 14 labels per A4 sheet. She prints off...
  12. Thread: 2550B

    by JayPaul
    Replies
    14
    Views
    860

    Re: 2550B

    I could have sworn I wrote it but just read it all back and I didnít. Good catch slim
  13. Thread: 2550B

    by JayPaul
    Replies
    14
    Views
    860

    Re: 2550B

    I was going to suggest toner hopper for a start, only 70k on it but im guessing that is over probably 12 years or so. Definitely do as suggested with pulling pcdu out and hoovering it all, even under...
  14. Replies
    9
    Views
    843

    Re: Reset service mode

    I think I do know a way of doing it but i'm not going to say as punishment for you writing the ricoh sp code in a public forum for the whole world to see. Thanks to people doing that we already had...
  15. Re: Anything new with setting up scan to folder on win 10?

    I wouldn't enable smb 1 at all if there is an option to do so. Do they have a slightly older server that you can share folders from to specific people?
    I can't remember if the 3501 can be put on...
  16. Thread: IM C300

    by JayPaul
    Replies
    15
    Views
    1,467

    Re: IM C300

    Yeh I second that, you have to clear the magenta void first before doing anything. Very annoying to have to mess around with stuff on a machine fresh out the box, if there is a problem with dev,...
  17. Replies
    2
    Views
    404

    Re: Ricoh mpc3003 toner not sick a4 paper

    If that is being printed on thicker paper, say 200gsm for example, the print and tray settings need to match that. So then it comes out at correct temperature and speed and toner will fuser to paper...
  18. Replies
    33
    Views
    14,714

    [Error Code] Re: MP C3502 SC554 problem

    I think the slight language barrier may be making this difficult but slimslob pretty much nailed it. However reading it all back, why did you change the fuser sleeve in the first place, was it...
  19. Replies
    19
    Views
    2,218

    Re: Scan to folder on mac stopped working

    Just to add to this, I have now remoted into both macs on that site. They are setup identically, both on the latest 10.15.3 (I think that was the version). Tried setting the folder back up again,...
  20. Replies
    33
    Views
    14,714

    [Error Code] Re: MP C3502 SC554 problem

    You have to put that new fuse in that comes with a new fuser sleeve, if sc554 occured then you have to do a hard high temp reset I think, which is 5-810-2, execute and reboot.
    Been a while since...
  21. Replies
    22
    Views
    1,636

    Re: Finding previous tech SP access code

    I mean we have one of the worst competitors ever, our ex 2 best sales guys, built up their own company while still working for us, sneakily signing all the deals over the their company, they had our...
  22. Replies
    22
    Views
    1,636

    Re: Finding previous tech SP access code

    You would have to be really low to do that. I mean surely you would have to go into your competitors customers office, pretend you have a legit reason to be using their machine, wreck it, then leave...
  23. Replies
    22
    Views
    1,636

    Re: Finding previous tech SP access code

    Sorry so I'm just reading this again now and you mean the actual code just to get into SP mode (8****2)
    I honestly didn't even know you could change that... I can't see myself ever doing that unless...
  24. Replies
    22
    Views
    1,636

    Re: Finding previous tech SP access code

    I know that 5-846-046 Has to be executed on the new IMC machines for example in my case I set the supervisor password to blank, customer then said I want to have an 18 digit admin and supervisor...
  25. Replies
    22
    Views
    2,813

    Re: MP301 PCU's failing constantly

    I wonder if he actually does get a discount or is it like when you go to buy a sofa or bed and they always give you 'an extra 15% discount' on top of the '50% off' they already had advertised... when...
Results 1 to 25 of 153
Page 1 of 7 1 2 3 4