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Type: Posts; User: Dickie

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  1. Replies
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    4,614

    Re: KM-1650 Laser Unit needed

    I've got a whole scrap machine badged as Olivetti d-copia 16 but am in the U.K
  2. Re: Brother Fax does not connect to line when call/ring signal comes in

    If it is set to fax only then it will answer calls anyway, try changing this as I have known it to cause all kind of different strange issues here in the U.K
    Out of interest is their broadband on...
  3. Re: Brother Fax does not connect to line when call/ring signal comes in

    1/ Did you connect the Brother fax cable ? or just plug the old Samsung cable into the Brother as that was easier ?

    If so not all fax cables are wired the same and that could be the problem...
  4. Replies
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    1,506

    Re: Brother MFC L-3750 CDW new toners wont reset.

    Most brother toners have a one time reset gear on the side of the cartridge. This only works on first rotation after installation then falls out of mesh and will not reset after that unless you take...
  5. Replies
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    1,070

    Re: MFC-8420 horizontal straking

    That looks like the CCD has failed to me. Do an engine print or report and if that is o.k then it's CCD. Also if you can scan to PC then scans will be affected . So easy to troubleshoot . If it is...
  6. Replies
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    Re: Reset fuser counter for Brother HL-L6400DW

    Maintenance mode usually 82, 84 or 88 (Varies on different models in UK) resets life for most things other than drum or toner.

    If it is just a laser printer you can normally only do it via the...
  7. Replies
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    45,096

    [Error Code] Re: MP C3502 SC554 problem

    Have you reset the error in SC mode ?

    If not you need to do this first
  8. Thread: MFC-L5900 CQ

    by Dickie
    Replies
    10
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    2,717

    Re: MFC-L5900 CQ

    Yes reset is done via service mode
    91 is a reset without changing any user saved information
    01 Is a full reset but you will lose all customer set information so it would be a good idea to print...
  9. Thread: MFC-L5900 CQ

    by Dickie
    Replies
    10
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    2,717

    Re: MFC-L5900 CQ

    Sorry TSB it cannot be either of those as Scans are weak as well.

    Can only be optics or CCD logically
  10. Thread: MFC-L5900 CQ

    by Dickie
    Replies
    10
    Views
    2,717

    Re: MFC-L5900 CQ

    I know it's stating the obvious but cleaning the optics would be a good place to start.
    Not au fait with american model numbers but if it does not have optics recalibrate the scanner.
    This is...
  11. Replies
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    Re: Brother MFC-9840cdw error message 2A

    Normally a sticking solenoid that opens the eye for the sensor that looks at the transfer belt
    Burried under the cover below the fuser just to the right and rear of the small circuit board.
    Common...
  12. Re: Brother MFC-L9550cdw How to reset Fuser & Laser Unit counters

    I have sent you a private Message with the keystrokes although I'm fairly sure it's easy to find on google.
    If you are still struggling PM back or repost here
  13. Re: Brother MFC-L9550cdw How to reset Fuser & Laser Unit counters

    Put the machine into maintenance mode as you would with any Brother product then use maintenance 84 or 88.

    If you do not know how to access maintenance mode let me know
  14. Re: Brother MFC-L9550cdw How to reset Fuser & Laser Unit counters

    Assuming you are a tech

    Maintenance mode try either 84 or 88 for parts life reset.
    Usually comes up PF kit first, use arrow to scroll to fuser and laser then o.k then yes or start
  15. Replies
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    3,346

    [CQ] Re: MFC-L8690CDW Fuser Issue (Common Problem?)

    Will not be under warranty Brother only give 12 Months
    Check life of fuser by printing the user settings report off. Remaining life should be blacked or shaded in.

    Is customer using preprinted...
  16. Thread: Versalink C405

    by Dickie
    Replies
    4
    Views
    587

    Re: Versalink C405

    No sorry, I did not bring any away with me.
    It is definitely just lacking toner though, in those two colours as when I got there it had a large spillage of cyan toner from non oem cartridge and the...
  17. Thread: Versalink C405

    by Dickie
    Replies
    4
    Views
    587

    Versalink C405

    I know this is a baby machine and I'm not overly familiar with Xerox, but have worked on a few small machines like this in the past.

    This particular model is depleted on black and cyan when you...
  18. HP Laserjet Pro 400 Colour M451nw Jam tray 1 (very weird issue)

    Hi all hope someone has seen this very weird issue before as I am baffled.

    I arrive at the machine and it shows jam in tray 1(Manual feed tray).
    The jam is cleared by dropping down the green...
  19. Replies
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    Re: Brother MFC9440 32 error

    As others have said it will be the solenoid on the board under the fuser sticking !!!!!!!
    Why ask for help if you are not prepared to even look at what people suggest.

    I have had this error on...
  20. Replies
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    2,454

    [Misc] Re: Brother HL-5250DN & HL-5350DN

    You need the tool kit supplied on the training CD to be able to do this
  21. Replies
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    1,291

    [Misc] Re: Konica C452 scan/fax not showing up

    I'm with the above. It needs to know that it has a Hard Drive to allow these functions and full reset usually sets this to off
  22. Thread: Part Name?

    by Dickie
    Replies
    11
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    1,527

    Re: Part Name?

    Transfer roller.
  23. Re: C203 with hash marks :::: :::: :::: black only

    We had this issue a couple of years ago and despite changing various suggested parts from U.K Technical we never got to the bottom of it.
    We tried the hard drive and all the running plug in...
  24. Replies
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    1,598

    Re: Brother MFC9970CDW prints black line

    It is offsetting. stop a page half way through the fuser and see if offset is on the unfixed area.
    If it is then it is obviously drum, if not then fuser.
    I notice all you are using is generic...
  25. Replies
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    1,209

    [Error Code] Re: Brother MFC-9130CW

    This is usually caused by customers ignoring the change drum soon message as Brother products do not stop when drum life reaches end.
    Go to reports and print out the user settings report
    At the...
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