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Type: Posts; User: deputydogg

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    ImageClass MF445 dw

    So we just sold one of these machines and the customer only has one phone line for phone & fax, no answering machine. I know some Brother machines have "easy receive" that will let you answer the...
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    MPS question.

    The company I work for was finally bought out, the new company has not offered machine sales or service. My job, if I stay, is to grow the machine sales/service business. We were a small local office...
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    Re: MX3110n wont send fax

    [QUOTE=mojorolla;1888753]Have you tried dumping the fax memory ?
    Adjusted any of the soft switches for VOIP (ECM, baud rates, coding, etc...)


    I have not as I don't have access to Sharp service...
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    Re: MX3110n wont send fax

    I took a loaner fax machine and used the same phone line and it sent & received fine. The phone line is a 2 wire. With the Sharp machine when you press the speaker and try to send you can hear it...
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    Re: MX-M 365 ADF issue

    [QUOTE=mojorolla;1875256]In service mode, you can test the individual sensors and figure out exactly which one is causing the issue. If tech support didn't suggest this, Sharp has really gotten bad....
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    Re: MX-M 365 ADF issue

    I tested all sensors in ADF with Sim 2-2, all passed.
    The jam codes listed are SPPD2_N SPPD4_S SPPD1_N but they are from April, not recent.
    Thanks
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    Re: MX-M 365 ADF issue

    There is no jam code recorded.
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    738

    Re: MX-M 365 ADF issue

    S/N 4500368800

    All the sensors in the ADF ?
    Are they the same # ?
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    MX-M 365 ADF issue

    Machine started about 3 weeks ago displaying “a miss feed has occurred” randomly(2-3 times a day), even if they hadn’t used the ADF. Open/close too cover it would go away. I cleaned all sensors and...
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    MX3110n wont send fax

    I'm not to familiar with Sharp models but had a customer call with MX3110 that they say will receive but wont send faxes. I'm taking a loaner fax machine I have there to see if it will send &...
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    Re: Direct sales

    We've had several customers wanting "full size" machines lately(40-50 color 11x17). We sell a ton of "throw away" machines but typically only 2-4 full size machines a year and buy them from acm so I...
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    Direct sales

    We are a local office supply company and sell a several machines a year which we buy through a couple different vendors. Is there a manufacturer that we could get set up with directly ? We've been in...
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    IPF8400S error

    Machine first had 03130031-2F50 so I replaced right printhead which it worked for most of the day then they called back and now has 03130031-2F23. What does this indicate, are they related ?
    Thanks,...
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    Okidata ML320 turbo

    Does anyone have a used or refurbished Oki ML 320turbo or similar for sale?
    Thanks
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    766

    Re: DP C262 E326 error

    I put the drums back in that were in it originally but they are not OEM either. I'm not sure its worth it to buy OEM drums, if they are still available.

    Do you remember if there was a code to run...
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    Re: DP C262 E326 error

    I'm not sure but they are not OEM.
    Thanks,
    Dave
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    Re: DP C262 E326 error

    All of the drums seem to turn freely by hand, new & old ones. Is there a output code to run the drums in service mode ? I ran “developing motor 1&2” , all toner motors, transfer belt motor and they...
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    DP C262 E326 error

    Machine displaying E326, customer says they replaced all drums and still getting message. I'm not too familiar with Panasonic so just trying to get a heads up before I go out. Any suggestions ?...
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    HL3170 part #

    Can you get the upper fuser roller separately, if so what’s the part # ?
    Thanks,
    Dave
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    Oki 320 turbo issue

    The customers old computer crashed which they were using a ML 182 to print invoices. Their new computer doesn’t have parallel so they bought 320turbo with usb. After printing the first page it does...
  21. Thread: M2040DN

    by deputydogg
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    M2040DN

    Would this be a good machine to place in a convenience store for self service copies ?
    I thought this may better than something with a touch screen such as M3145.
    It's hard to find something that...
  22. Thread: Bizhub 4422

    by deputydogg
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    Bizhub 4422

    Customer has 3 of these and says that about every 4-6 weeks the paper settings have to be reset. Does it do some kind of update that can be turned off ?
    Thanks,
    Dave
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    Re: Brother fuser film grease

    I have a customer that has a DCP-8155 with 575K on it, I use UniFlor 8172 Fixing film grease which usually last 6-8 months. I think I have changed the fuser unit 3 times. They love the machine and...
  24. Re: Okidata MPS3537 vs Toshiba E-studio 347CS

    I was able to get them reset with new fuses.
    Thanks,
    Dave
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    Re: OKI CX2731 error

    Do you have any info you could send me for the service mode on this model ?
    Thanks,
    Dave
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