Have error code C-C104
Have error code C-C104
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
I had a corrupt CF card. Power surge flashed the existing CF. I replaced with a CF from another working unit. I'd prefer not to shotgun more than i already have. Trying to identify a procedure for error : C-C104
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Root Cause
C-C104 error code at power ON.
Unable to make any selections in Service Mode.
Display stays at Konica Minolta when attempting a trouble reset.
Unable to clear the code after the machine reinitializes.
Workaround/Fix
PROBABLE CAUSES:
1. Printer control board has the incorrect firmware and the installed fax kit and/or HDD are locking up Service Mode.
To correct perform the following:
a. Physically remove the fax kit and HDD.
b. Enter Service Mode and set soft switch 32-1 to 0.
c. Perform ISW and select the correct file for model, 601 starts with 57BA and 751 starts with 57AA.
d. Set soft switch 32-1 back to 1 after completing.
2. Original firmware is loaded on a machine with a PRCB that has a replacement (new-style) processor. Even hough the ISW process finished, the C-C104 code is indicated.
Use this procedure to recover after installing the wrong firmware:
a. Turn the Sub-Power switch OFF, but leave the Main Power switch ON.
b. Enter Service Mode (press the UTILITY key while turning the Sub-Power switch ON).
c. Press “Trouble Reset”; then press “OK”.
d. Go back into Service Mode and reload the correct firmware.
e. Turn the Main Power switch OFF/ON and verify the firmware version.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
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