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  1. #11
    Senior Tech 250+ Posts
    MX-3070N Password reset


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    Re: MX-3070N Password reset

    Quote Originally Posted by cymex View Post
    Thank you, but i havent register an email adres, so when i aquire a reset code, where is it send to ?
    or where can i define that email address ? must i register the sharp printer by sharp with his serial number?
    you need to be a Sharp authorized dealer, and have to contact tech support, "product key" are normally generated by Sharp corp in Japan. The directions that are in the posted pdf has not been released on the U.S tech support website. If you are not a Sharp dealer, have your sharp dealer contact tech support to get the correct procedure with reference to the posted document.

  2. #12
    Field Supervisor 500+ Posts JLSam's Avatar
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    Re: MX-3070N Password reset

    Quote Originally Posted by faxman28 View Post
    The directions that are in the posted pdf has not been released on the U.S tech support website.
    I was looking for something like this right now. Nothing on our support site.

    This was easier when it was a simulation.

  3. #13
    Junior Member
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    Re: MX-3070N Password reset

    i dont have a SIM24-30-31 option:

    How can i reset the password ?






  4. #14
    Junior Member
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    Re: MX-3070N Password reset

    Hi,
    I have a 3070N but through the touch screen i had the 463 // option but when a go on the reset screen i cant write any letter only digits.
    And on the motherboard i havent found the switch button.

  5. #15
    Senior Tech 100+ Posts ridgemill's Avatar
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    Re: MX-3070N Password reset

    Quote Originally Posted by Loulive93 View Post
    Hi,
    I have a 3070N but through the touch screen i had the 463 // option but when a go on the reset screen i cant write any letter only digits.
    And on the motherboard i havent found the switch button.
    They removed the dip switch way now, you have to either request a password reset from Sharp directly. Or, do an address backup from a working machine; the admin password is stored in System Settings > System Control > Storage Backup.

  6. #16
    Junior Member
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    Re: MX-3070N Password reset

    Thank you for your answer.
    I cant acces to this setting bcs the printer asked me the password.
    I think the only way for me is the Sharp password.

  7. #17
    Junior Member
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    Re: MX-3070N Password reset

    Quote Originally Posted by Loulive93 View Post
    Thank you for your answer.
    I cant acces to this setting bcs the printer asked me the password.
    I think the only way for me is the Sharp password.
    Do you know if it's possible to erase the printer to the default settings ?

  8. #18
    Senior Tech 50+ Posts
    MX-3070N Password reset

    EasyRider's Avatar
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    Re: MX-3070N Password reset

    Quote Originally Posted by Loulive93 View Post
    Do you know if it's possible to erase the printer to the default settings ?
    You can, once you've reset the admin password. It's under Security Settings > Initialize Private Data/Data in Machine.

    Your earlier question about the 463//... You'll need to provide Sharp tech support with the "Reset Key Issue Code" that you see.
    Sharp will respond in email and on your open ticket with the Reset key you need. Lately it's been in 24 hours but, they say up to 3 days.

  9. #19
    Senior Tech 100+ Posts ridgemill's Avatar
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    Re: MX-3070N Password reset

    Quote Originally Posted by Loulive93 View Post
    Thank you for your answer.
    I cant acces to this setting bcs the printer asked me the password.
    I think the only way for me is the Sharp password.
    You don't need to use the System Settings screen to restore a copied Address Backup, use SIM56-2; or, log into service settings.

  10. #20
    Trusted Tech 50+ Posts
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    Aug 2011
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    Olympia , Wa
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    Re: MX-3070N Password reset

    Go to another machine (MX 5141) model doesn't matter. Go to Storage backup. Choose User Register Information. Create backup. Go to the MX 5070, type IP address. Go to (IP address /service_login.HTML), Password is service. Go to device Cloning. Send the backup you made to the machine and the password will be reset.

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