Hey all, I have seen this issue a few times as these machines age. Hopefully the attached bulletin will save someone a few parts...and a few grey hairs.
Hey all, I have seen this issue a few times as these machines age. Hopefully the attached bulletin will save someone a few parts...and a few grey hairs.
Failing to plan is planning to fail!!!
We had lots of problems with noise and web stalling with the mx4141/5141
Found out after a few interventions, that the new fusers we had placed during maintenance started stalling.
Problem was with the fusers themselves, not the machine.
After bending a little axle from the webcleaning gears, noise and stalling went away.
These were brand new fusers btw, and we only had the problem with the MX511FU.
Probably manufacturing errors.
If you try to move the webcleaning by hand, and this doestn work, means that the fuser isnt right.
If you try this on a fuser that is correctly manufactured, you can move the webcleaning fairly easy...
sharp knows of this issue both the ones from NPC and sales has this problem.
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