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  1. #1
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    Printing slow from computer

    Sharp mx 5140 prints slow.Is there something in print driver i can check?

  2. #2
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Printing slow from computer


  3. #3
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    Re: Printing slow from computer

    Check the connection from the PC to the printer by pinging the machine with "ping 192.168.1.1 -t" from command prompt. Make sure you are using the correct IP address of the copier and not the 192.168.1.1 I used as an example. If the ping drops out you may have a hardware conflict on the network. I've ran into these issues on the 41/40 series multiple times and unfortunately there isn't a definitive fix for it. I usually only see this problem when devices are connecting to the router using WiFi. If I hardwired the offending laptop or PC it goes away. I've also only had it occur with specific NIC cards from certain laptops. I've had the situation occur in a room full of dell laptops and my surface along with another user with a surface have no problems. Sharp doesn't have a fix for it. I've tried all the tech bulletins on the subject and have spent countless hours on the phone with sharp tech support. They may tell you to turn off certain unused services or port options on the copier but it usually doesn't make a difference.

    Other than that make sure you are not using the WSD driver. Turn off SNMP. Is this problem only occurring with one pc or multiple?

  4. #4
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    Re: Printing slow from computer

    1st thing I check is the job log. if it's more than 50k or what ever it's set at...you get slow printing. Delete the job log and VIOLA...fast printing.

  5. #5
    Senior Tech 250+ Posts FrohnB's Avatar
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    Re: Printing slow from computer

    Agree with NYPRNLA to check the Port in "Printer Properties". Make sure it's not set to a "WSD" port. Is the customer using Windows 10 (notorious for switching printers to this WSD port).

  6. #6
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    Re: Printing slow from computer

    Quote Originally Posted by bigdaddyooo View Post
    1st thing I check is the job log. if it's more than 50k or what ever it's set at...you get slow printing. Delete the job log and VIOLA...fast printing.
    This is 100% true as well. A loaded job log will create a laggy Op panel and overall sluggish performance.

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