Several Sharp generations having email issues

[boutn]

My guess is "frontier.com" changed their email system to O365, which makes authentication required...

[bilyahn]

My guess is "frontier.com" changed their email system to O365, which makes authentication required...

I will try this but other locations with the same email are working (almost all of the ones working are on frontier's network, possibly the only ones that are working). I am thinking I have already tried this but not 100% sure because after awhile I was just trying anything and everything to figure it out. Have been going around using non-frontier emails and they are working correctly. Someone mentioned to me that it might be because of frontier's bankruptcy proceedings but IDK about that one...would explain a lot though

Thank you for the suggestion.

Bil

[Dwylie]

By chance does your Frontier email use office 365? If it does you need to put <> on the begining and end of the reply email address. For example <copier@frontier.com>

[spanky]

Unless the frontier is an MB401 there is firmware to upgrade the copier to use TLS1.2.
This allows the use of 365.

[Hansen88]

The newest machines have the ability to use two SMTP servers.

One for customer emails and the other for service related emails.

Hey, this sounds handy,the ability to use two smtp servers. I am looking on a MX-3070 how to do this,could you explain please. I probably am just not seeing it. Thanks

[mansart]

This is only available on the newest 71 series.

Set up for second SMTP server is on "Advanced" tab of web interface